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Autohaus BMW

St. Louis, MO

4.8
4,318 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 4,318 reviews

May 11, 2026

My vehicle was damaged. Still no reply from the dealer after i called and complained. More

by amiskic21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026

Service here is great! Very happy with the service department. I will buy again from the dealer when I get my next car. More

by shad951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Autohaus BMW responded

Thanks for the review! It's customers like you who inspire us to keep striving for excellence. We can't wait to continue serving you with the same level of quality and care in the future. Once again, thank you for your ongoing support and trust in us.

May 07, 2026

From start to finish the entire Autohaus staff went above and beyond to make this whole experience extremely pleasurable! More

by Glashaus
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peggy Wessel
May 07, 2026 -

Autohaus BMW responded

Thank you for taking the time to leave such a thoughtful review. We're delighted to hear that you you were treated with outstanding services. Our team strives to provide exceptional care to our customers. We appreciate you choosing us for the purchase of your BMW, and look forward to serving you again in the future.. We'll be sure to share your comments with the team they will be thrilled to know they made such a great impression.

May 05, 2026

I bought my BMW from Autohaus BMW. Every interaction has been great from answering questions to servicing my BMW X2. I would definitely recommend this dealership. Everyone is great an More

by jmloskill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Rackhaus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026 -

Autohaus BMW responded

Thank you for your gracious words and review! We're delighted to hear you enjoyed the communication with Cassie at Autohaus BMW in the service department. Making the customers feel special is out top priority. Your feedback motivates us to keep exceeding expectations.

April 30, 2026

Knowledgeable salespeople. Thorough in their explanations.Great service before and after sale.Helpful .Have been customer for 9 years More

by kennethfloro
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Autohaus BMW responded

Kenneth, thank you for sharing your experience with us! We're excited that your purchase was a success and we hope you're enjoying your new vehicle. Your feedback means a lot, and we're grateful you chose us once again. Thank you for being a loyal customer!

April 30, 2026

The service is excellent and the service advisors are very knowledgeable overall a great experience. More

by Lady In Red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers. We appreciate you taking the time to let us know about your experience! Please let us know if there is anything else we can help you with

April 30, 2026

Excellent service at this dealership. I appreciate the support from Melanie - Service advisor and Todd who assisted me with service as well. They made sure all service was done and on tim More

by Sunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Autohaus BMW responded

Sunny, thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed Melanie and Todd in our service department with a positive experience. You'll always welcome here at Autohaus!

April 30, 2026

This dealership was thoroughly professional and very easy to deal with from start to finish. I would recommend them to anyone and will be using them again. More

by liz_greenstreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Autohaus BMW responded

Liz, thank you for your review and for making your first service appointment here with us! We're so glad to hear that you had a positive experience. We strive to make every customer feel valued, and we're thrilled that we were able to do that for you. If you have any questions ahead of your future service, we'd be happy to help.

April 30, 2026

Customer service is the absolute best! The entire Team goes above and beyond! Thank you again! More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Autohaus BMW responded

Thank you for your gracious words and review! We're delighted to hear you enjoyed Autohaus and making the customers feel special is our top priority. Your feedback motivates us to keep exceeding expectations.

April 29, 2026

I just purchased my first BMW at Autohaus BMW and it was a great experience. My sales associate, Steve, was amazing, from our first meeting until we purchased the vehicle, there was no pressure. I came ba More

by la.roth
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Autohaus BMW responded

Thank you for your review and for making your first purchase with us! We're so glad to hear that you had a positive experience. We strive to make every customer feel valued, and we're thrilled that we were able to do that for you. If you have any questions or need recommendations for your next purchase, we'd be happy to help.

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