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Autohaus BMW

St. Louis, MO

4.8
3,374 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,374 reviews

August 31, 2022

Service was completed timely. I waited in the customer seating area which is set up so can do work. When the guest Wi-Fi would not work, I was given another network to connect. Gr More

by drmr2b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Kueper, Kyle Rowland
Sep 08, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

August 27, 2022

Brad the salesman was great…. .actually so good that we bought 2 cars😊…knowledgeable, helpful, not pushy but attentive….great experience…. Cars were spurned over with the produc More

by Dave.rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel
Sep 08, 2022 -

Autohaus BMW responded

Thank you for the 5-star review! We are happy that Brad impressed you in this way. We are very lucky to have him at Autohaus. Stay safe and see you next time!

August 26, 2022

Autohaus bmw is always top notch in customer interactions whether it’s sales, service or car maintenance! More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

August 25, 2022

Very please to bring my bmwx3 there and people very frindely and ready to help, I'll be there when i need service More

by alexglobal1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitry
Aug 26, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

August 25, 2022

Steve Zitko (sales) was very helpful and provided objective, no pressure advice that helped us decide to buy a certified Z4 instead of the new vehicle we had been interested in... great car! Heather More

by dclayton002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Zitko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel
Aug 26, 2022 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

August 20, 2022

Set reps are great Service department only average Overall dealer is not as good as it was More

by hatcap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lyle, Mike Crader
Aug 26, 2022 -

Autohaus BMW responded

Thank you for your review. If you would like to discuss this further, please contact our Service Director, Todd Feuerhaken, at 314-727-8870.

August 19, 2022

Dealership worked me in, despite not having a formal appointment. Service was fast and efficient. More

by Jeff C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Aug 26, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

August 19, 2022

Suitable service Punctual Expert, They do the best for all customers and clients as well as newcomers More

by reihani
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Clem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

August 17, 2022

This was yet another awesome service experience. This service was scheduled during the spring checkup. I put the appointment on my calendar for one day later than intended. When I didn’t show, I rec More

by glennjjjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Crader, David Prost
Aug 26, 2022 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

August 16, 2022

Salesmen very friendly, knowledgeable and not pushy. Not a chore to do business here at all. Dealership very clean More

by stevebarthel7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Midgley, Larry Handel
Aug 26, 2022 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

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