Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Autohaus BMW
St. Louis, MO
3,376 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience".
In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience".
All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007.
The Best People
The Best Product
The Best Facilities
The Best Selection
The Best Experience
The Autohaus Experience
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,376 reviews
February 22, 2022
Bob Dedert and the e whole crew were exceptionally. Price was better than fair and paperwork with appointment went better than expected. Price was better than fair and paperwork with appointment went better than expected. More
by tayco2000
Helpful February 17, 2022
Service was terrible. Slow. Disrespectful staff. Unhelpful. Not what it used to be. I’m not sure I want to go back there. Slow. Disrespectful staff. Unhelpful. Not what it used to be. I’m not sure I want to go back there. More
by debbie_chase
Employees Worked With
Woman at the check out desk was particularly awful. They couldn’t find my car. And then they lost the key. I missed work because it was so late , Mike Crader
February 12, 2022
Everyone I had contact with was very professional. If I had a question about the car they took time to answer it. They were happy people to be around. They seem to love what they are doing. Thanks for the had a question about the car they took time to answer it. They were happy people to be around. They seem to love what they are doing. Thanks for the OUTSTANDING EXPERIENCE!!!! Witt More
by wittfowler
Employees Worked With
Other Employees :
Peggy who helped explained the features of the auto was OUTSTANDING
February 11, 2022
Excellent! Patti Kupfer was super and very professional. I highly recommend Autohaus BMW. Keep up the great work! I highly recommend Autohaus BMW. Keep up the great work! More
by Clothes Horse
Employees Worked With
February 02, 2022
Everyone we encountered was courteous and professional. Brad was easy to work with - helpful and patient but was never pushy even though it took me 8 weeks to make a decision! Brad was easy to work with - helpful and patient but was never pushy even though it took me 8 weeks to make a decision! More
by Diana
January 30, 2022
Great no pressure sales, finance, support. Well planned process that made the process painless. Pleasing ambience. process that made the process painless. Pleasing ambience. More
by Ramitl
January 28, 2022
We had the privilege of having Larry Lentz as our salesman for a second time, he has been nothing but transparent, knowledgeable, and kind! This is my first BMW purchase (coming from Audi) and he mad salesman for a second time, he has been nothing but transparent, knowledgeable, and kind! This is my first BMW purchase (coming from Audi) and he made it so enjoyable. He is very attentive and listens to my needs. I would also like to shoutout the other Larry (he’s the BMW tech genius), who made the BMW tour incredible and engaging and fun! We now have two BMWs in the family, and who knows, with customer service like this… we might add a third! Very pleased with the accommodating service that we received at Autohaus. Highly Recommend and Five Stars to the ones I mentioned! More
by Jordan Lynn
