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Autohaus BMW

St. Louis, MO

4.8
3,378 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,378 reviews

September 29, 2021

Great people to work with! Vehicle purchase was easy, never felt pressured. Was notified of a recall, which was easy to schedule and took about an hour. Was even sent a short video from the service tech More

by Happy Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

September 27, 2021

I was very pleased with the way I was treated, the professionalism and the prompt service. They repaired my vehicle and returned it fast as possible they also gave me a loner car to drive. More

by Kenneth
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Crader
Oct 12, 2021 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

September 22, 2021

Took my '07 328i in for a couple of major repairs and the service I received from Linda Schaefer was top notch. They were booked up for weeks, however, when I told her that my car was leaking gas, she gave m More

by jbo4711167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Oct 12, 2021 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Linda is one of the best! Thank you for choosing Autohaus!

September 21, 2021

I am very satisfied with the service Yoyo provided to me. If you are like me buying or leasing a BMW from Autohaus, she won't disappoint you. Kerry More

by Kerry
Recommend Dealer
Yes
Employees Worked With
Yoyo Jiang
Oct 12, 2021 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

September 15, 2021

The best experience yet when buying a vehicle!! Larry Lentz and his outstanding team (to include, Larry the knowledgeable tech expert and Heather the finance manager) made this car buying experience one More

by Mel J.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry…the awesome tech expert! Last name unknown.
Oct 12, 2021 -

Autohaus BMW responded

Thank you for your review! We strive to make your time with us as comfortable be as accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

September 15, 2021

Everyone we dealt with was kind, considerate, respectful and knowledgeable. The dealership atmosphere was classy, and the ambiance was perfect. So much better than their competitors. I’m so excited to own More

by jenniferapass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We look forward to seeing you again! Thank you for choosing Autohaus!

September 13, 2021

Great attitude and service and delivered on Eric’s word. I had a flat on was leaving town the next day and needed everything fixed on time. Great employee More

by Fjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Cherry
Sep 14, 2021 -

Autohaus BMW responded

Thank you for the 5-star review! We are happy that Eric impressed you in this way. We are very lucky to have him at Autohaus. Stay safe and see you next time!

September 10, 2021

Everyone was very nice. Everything was taken care of efficiently and professionally. Very straight forward with the service that needed to be done and I felt everyone was trustworthy More

by ebendetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

September 10, 2021

I had an emergency & they took care of me quickly & with a smile. I'm so thankful & grateful that Dave took care of my situation. More

by Jimmy C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Prost
Sep 14, 2021 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

September 10, 2021

They have better inventory than most. You will find what you are looking for. Very clean facility. Lot has great access and room. Overall good experience. More

by KenH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Autohaus BMW responded

Thank you so much for the 5-star review! We are happy to be of service and look forward to the next time, take care!

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