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Autohaus BMW

St. Louis, MO

4.8
3,378 Reviews
Autohaus is one of the largest and fastest growing BMW Centers in the Midwest. Our ultra modern facility has only enhanced what we pride ourselves on..."The Autohaus Experience". In an industry trending toward multi-dealer conglomerates that operate multiple franchises in several states, this dealership is still family-owned and operated. Its long-appreciated charm and dedication to service has helped form "The Autohaus Experience". All of the work and dedication finally culminated with the opening of the state of the art BMW facility at 3015 South Hanley Road in 2007. The Best People The Best Product The Best Facilities The Best Selection The Best Experience The Autohaus Experience
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3015 S. Hanley Road

St. Louis, MO

63143

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Showing 3,378 reviews

July 12, 2021

Brad and the entire team at Autohaus BMW were exceptional. From the moment we walked through the doors we felt like our experience was different. Brad was incredible to work with and spent so muc More

by tayloroster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Handel
Jul 19, 2021 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

July 10, 2021

I needed front tires mounted and an alignment before a road trip. Mike Crader booked my appointment and Chris Clem took care of me on service day with a smile and I was able to get out of town safely. Whi More

by glennjjjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Crader, Renard LaSane
Jul 19, 2021 -

Autohaus BMW responded

Thank you for the review! We appreciate any feedback you have for us. We strive to improve in service, parts, and sales to give our customers the best experience. Thank you for choosing Autohaus BMW!

July 10, 2021

Nice inventory, great service. My buying experience was smooth and stress free. The sales staff and BMW Genius staff were all great. Will go back to service my BMW there for sure. More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

July 10, 2021

The entire experience was exceptional. From the moment you step through the doors, you know it’s going to be different. And different it was… in a good way. My salesperson, and I hesitate to call him th More

by MLM STL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Vivrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry - the Genius
Jul 19, 2021 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Brad true assets to our team. We appreciate you. Thank you for choosing Autohaus, we look forward to seeing you again!

July 09, 2021

very professional special thanks to Sean Sheibani he is an awesome person to work with . great people , knowledgeable , and very organized . I will defiantly recommend this location More

by Siavash
Recommend Dealer
Yes
Employees Worked With
Sean Sheibani
Jul 19, 2021 -

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience!

July 08, 2021

I would highly recommend this dealership for their service of my vehicle. I have a high regard for their efforts and professionalism. The time and efforts they have show have impressed me. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

July 06, 2021

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by Andy.coyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec in service did good
Jul 08, 2021 -

Autohaus BMW responded

Thank you so much for the review! We are happy to be of service and look forward to the next time, take care!

July 06, 2021

Service was quick snd courteous my new service specialist Alan was top notch. Everyone was professional and helpful. I was sorry to hear Ethan had left but Alan did a wonderful job. More

by razarmathis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Dedert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan. New service specialist 5 star all the way for him And the service he offered
Jul 08, 2021 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We are thrilled to hear about this experience, and thank you for the future referrals!

July 05, 2021

Professional. Knowledgable. Sale was quick. 2 hrs to complete and train More

by Lanningss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Autohaus BMW responded

Thank you so much for the review! We are happy to be of service and look forward to the next time, take care!

Jul 08, 2021 -

Lanningss responded

Ant tips on how to program the garage door opener. Following the instruction manual does not work

Jul 19, 2021 -

Autohaus BMW responded

Hello! Are you still having trouble programing the garage opener? If so, please give us a call and we can direct you to one of our geniuses. Thank you for choosing Autohaus!

Jul 20, 2021 -

Lanningss responded

Still unable to program my garage door opener

July 02, 2021

Linda was great and the service was excellent. I loved the video that the technician made describing the test he had performed. I love the experience of Autohaus. More

by jlnouss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Schaefer
Jul 08, 2021 -

Autohaus BMW responded

Thank you for the 5-star rating! We pride ourselves on being as accommodating, transparent, and friendly as possible in order to create a 5-star experience with us. Linda is a true assets to our team. Thank you for choosing Autohaus, we look forward to seeing you again!

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