Autohaus BMW - Service Center

What an incredible experience! Huge shoutout to Chris Buie and the entire service team. I happily drive an extra 30 minutes to this dealership because the service is unmatched. I w Huge shoutout to Chris Buie and the entire service team. I happily drive an extra 30 minutes to this dealership because the service is unmatched. I was at 35,919 miles, with my BMW’s covered maintenance expiring at 36k. Chris went above and beyond to ensure my 40k maintenance was taken care of under warranty—saving me from having to come back later and, even better, keeping it all covered under BMW’s plan so I didn’t pay out of pocket. They’re always professional, quick, and have a rental car ready when I need one. Truly top-notch service! Love that their service techs send a personalized video of my car each time its serviced. Really nice touch - keep this up. It makes the service experience feel personalized and far less transactional than a typical dealership experience. I will say - communication could be slightly better. Perhaps they consider a text option for scheduling like a calendly or similar? Sometimes its difficult getting a hold of the service tech as they're always in appts with customers, making scheduling a bit challenging as we play phone tag back and forth for days - ha! More

Quick, professional service as always. They treat our older vehicle the same as a newer one bought at their dealership. They treat our older vehicle the same as a newer one bought at their dealership. More

Friendly, told me what is going on every step of the way, great service and efficient! great service and efficient! More

simply the best! Incredible service from Todd, Chris and Andy. Brought my car in for an oil change and A computer issues and they completed everything and got me back Incredible service from Todd, Chris and Andy. Brought my car in for an oil change and A computer issues and they completed everything and got me back on the road. More

Everyone was great from checking in to video of service review to checking out. This is a great service center. review to checking out. This is a great service center. More

Good atmosphere with friendly, professional people who are customer-focused and keep their clients well/informed. are customer-focused and keep their clients well/informed. More

Always professional and yet personable. First class service every time, they never disappoint. Keep up the great work! First class service every time, they never disappoint. Keep up the great work! More

Writing at least 15 words about Autohaus BMW is a great chance to express my appreciation of service received for self and my BMW. Thanks for the specialized service I received today. chance to express my appreciation of service received for self and my BMW. Thanks for the specialized service I received today. More

Brittany has always taken great care of us when we bring our cars in for service. From scheduling, explaining repairs and the actual repairs, can always count on Brittany to explain everything. When I rea our cars in for service. From scheduling, explaining repairs and the actual repairs, can always count on Brittany to explain everything. When I reach out to Brittany, know the cars and us would be taken care of. Brittany is a big part of us continually bringing our cars back Autohaus. More

Always very professional and friendly. Pattie Kupfer always takes care of of my vehicle when I visit the dealership. Pattie Kupfer always takes care of of my vehicle when I visit the dealership. More