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BMW of Catonsville
Catonsville, MD
2,553 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,553 reviews
March 23, 2022
I just bought my New X3 at BMW of Catonsville and the experience was great. Jae Lim was my client advisor was exceptional. He took care of me and provided top service. Thank you so much. Jae and finance experience was great. Jae Lim was my client advisor was exceptional. He took care of me and provided top service. Thank you so much. Jae and finance team. More
by Kimeunice243
March 22, 2022
3 Purchases thus far. .. Brand new 2019 M2 Competition (ordered) - Joe Feng/ David Lee. Perfect delivery. Thru finance and paperwork in under 15 minutes. No issues. Exce .. Brand new 2019 M2 Competition (ordered) - Joe Feng/ David Lee. Perfect delivery. Thru finance and paperwork in under 15 minutes. No issues. Excellent customer care, service and vehicle delivery. Brand new 2020 X3M Competition (in dealership) - Joe Feng/ David Lee. Perfect delivery (completed purchase agreement/ finance, including processing trade of 2019 JCW Clubman. Completed purchase but an outstanding campaign was open on this vehicle. David Lee put me in brand new 5-series loaner, effected the campaign the following Monday - finalized delivery that Monday afternoon. Not a single hitch. Flawless delivery. As an adder, David availed the dealership area to accommodate my own PPF dealer application. Try as you may but you won't find a better dealership for customer care, service and vehicle delivery. Brand new 2021 M340i - xdrive (ordered). Joe Feng/ David Lee. Expedited order/ closed delivery/ accommodated my own PPF installer. Zoomed thru the finance office and ready to leave before the PPF (which had began hours earlier) completed. Another winner. 3 straight perfect deliveries. No issues at all. More
by KAlphonso
March 17, 2022
Keon of Catonsville is great! He is very professional and has wonderful customer service skills He is very professional and has wonderful customer service skills More
by maugustinemd
Employees Worked With
March 16, 2022
Keon and BMW treated me beyond well. I had a purchased a problem car under warranty and they did over 10,000$ in repairs to it, in record time. I had a purchased a problem car under warranty and they did over 10,000$ in repairs to it, in record time. More
by raj.robertjones
Employees Worked With
March 15, 2022
Harold Blackwell and Andrew in finance were an absolute pleasure. Their honesty was apparent and appreciated. Made, what could’ve been a frustrating day, absolutely tolerable. pleasure. Their honesty was apparent and appreciated. Made, what could’ve been a frustrating day, absolutely tolerable. More
by Nick
March 15, 2022
Harold Blackwell was a Wonderful Salesman ,, I hope he is still here in 4 years when I come back still here in 4 years when I come back More
by mackeytoni31
March 13, 2022
Harold was amazing! This was my second experience buying a car from him at this dealership. He is a true gentleman. Mark in finance was so helpful and provided so much i This was my second experience buying a car from him at this dealership. He is a true gentleman. Mark in finance was so helpful and provided so much information. It’s not often you meet someone this nice and helpful in the finance dept. Jerry helped identify the vehicle I bought. I love it but didn’t think I would. More
by rhondaholmes
March 12, 2022
Howard was extremely helpful since I got in touch with him regarding the M4. He helped me step by step and kept in touch throughout the process. Not just Howard himself but the team at Catonsville BMW wer him regarding the M4. He helped me step by step and kept in touch throughout the process. Not just Howard himself but the team at Catonsville BMW were impeccable when it came to providing outstanding customer service. I took the trip to Catonsville BMW from NY and I was out of the dealership within two hours with my M4. Thank you Howard and Mark. Anyone looking to make their purchase at Catonsville make sure to ask for Howard. He will deliver the service you’re looking forward to! More
by Bukhari.a.syed
March 12, 2022
My service Advisor Keon is pleasant & efficient. Always very knowledgeable and works you in for appointments Always very knowledgeable and works you in for appointments More
by Lmann2015
Employees Worked With
