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BMW of Catonsville

Catonsville, MD

4.9
2,538 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6700 Baltimore National Pike

Catonsville, MD

21228

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Showing 2,538 reviews

August 22, 2021

Awesome service beginning to end (and after). Jae helped us find two great vehicles for my family and coordinate a trade-in. He’s been helpful and quick to respond to any questions even after the sale was d More

by Aaron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

BMW of Catonsville responded

Hi Aaron, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 22, 2021

We picked up our factory ordered X5 M50i on Saturday. Jae Lim guided us through the process from start to finish, and kept us updated along the way. Professional transaction and team. A good buying More

by Michael S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew in Finance
Aug 24, 2021 -

BMW of Catonsville responded

Hello Michael, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 21, 2021

The whole process was extremely professional from start to finish. We special ordered the car and it came very quickly. We also received a good deal on our trade-in. More

by bstern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 21, 2021

Wow what a service! Jae Lim was very professional very Wow what a service! Jae Lim was very professional very patient and very polite. I just purchased BMW540 and Jae gave me very good deal and very fas More

by Ckim831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lee
Aug 24, 2021 -

BMW of Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 19, 2021

I had a great experience with the salesperson and the finance manager I had to deal with was nothing short of outstanding. Now, this is where my displeasure comes in to play. I came to this dealership wi More

by dorcels_son
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Rouhana
Aug 31, 2021 -

BMW of Catonsville responded

dorcels_son, Thank you for the nice words about the sales consultant and the finance manager that assisted you in your purchase. We investigate all concerns and our records include your signature authorizing the consumer credit report. It is standard in our industry to request a consumer credit report to verify identification information in order to protect customers and the dealership from possible ID theft. We apologize if the purpose of the ID verification was not fully explained to you. If you want to discuss anything further, please feel free to contact our General Manager, David Lee, at davidlee@mileone.com or 410-818-3356. Thank you.

August 18, 2021

My salesman Benn was the best, very Patient and considerate, he got me everything I needed to secure the deal! 5 stars More

by mcduffiemelanie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benn Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

BMW of Catonsville responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at BMW of Catonsville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

August 18, 2021

Jae Lim was great to work with. Liked the dealership, too. Feel like I got a good deal on the exact car I wanted despite the low inventory this summer. More

by sharris9899
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

BMW of Catonsville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 17, 2021

It was such a pleasure to work with Errol D’Souza. He made buying a car such a pleasure. As well as Mark in finance. More

by shannonhuston192
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Choi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Errol D’Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

BMW of Catonsville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Errol here at BMW of Catonsville! We hope you continue to choose us for all your automotive needs! Take care!

August 13, 2021

Excellent customer service. Errol was nice, helpful. And extremely professional More

by webb_ damian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Errol D’Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

BMW of Catonsville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 12, 2021

My experience was incredible! I requested a service appointment with Keon on Monday. My appointment was set for 10:00 am and by 11:00 am I was walking out the door. Assume! More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

BMW of Catonsville responded

Hello Mike, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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