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BMW of Catonsville
Catonsville, MD
2,563 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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December 16, 2019
Keon Tobin is one of the best service rep I’ve had the honor of working with. His professionalism and knowledge of my vehicle has been the best I have ever seen. honor of working with. His professionalism and knowledge of my vehicle has been the best I have ever seen. More
by rafael.johnsonsr
Employees Worked With
December 14, 2019
I purchased my first BMW today and I couldn’t have received better service. John worked with my goals and the finance department helped me with what was best for me. received better service. John worked with my goals and the finance department helped me with what was best for me. More
by Junior68
Employees Worked With
John Treat
December 14, 2019
Always exceptional service - Brittany- is great and I am Always exceptional service - Brittany in Service - Korey In Sales - and the entire team are great and I am always elated to see them,..., thank you,.. Always exceptional service - Brittany in Service - Korey In Sales - and the entire team are great and I am always elated to see them,..., thank you,...!!! Kudos to the team at the entire dealership- always a pleasure,...!!! Have purchased two cars in the past four months, never mind that I am passionate about BMW’s but I feel exceptionally welcome at this location. BMW of Catonsville all the way,...!!! More
by a.kranias
Employees Worked With
Other Employees :
David Lee
December 13, 2019
Wonderful service from Keon Tobin Keon provided wonderful service when bringing my Bmw in, prior to a trip. Very helpful explaining needed services and any discounts that might apply. Keon provided wonderful service when bringing my Bmw in, prior to a trip. Very helpful explaining needed services and any discounts that might apply. Highly recommend him. More
by mianofike
Employees Worked With
December 13, 2019
My husband and I received excellent customer service from Keon Tobin. He is extremely patient in explaining the services we received and answering our questions. He always has a pleasant disposition. Than Keon Tobin. He is extremely patient in explaining the services we received and answering our questions. He always has a pleasant disposition. Thanks, Derrick and Monique Harris More
by Monique
Employees Worked With
December 12, 2019
My experience working with John Treat at BMW of Catonsville on the lease of my 2019 X5 was exceptional. John was very responsive to my initial inquiries and attentive throughout the entire process. Catonsville on the lease of my 2019 X5 was exceptional. John was very responsive to my initial inquiries and attentive throughout the entire process. I was very pleased with John's ability to communicate with clarity so that I always felt informed. As a customer, I felt that my needs were appropriately addressed at all times and that John went above and beyond to exceed my expectations. I would not hesitate to contact him again for whatever my next BMW needs may be - hopefully sooner than later. More
by carey
Employees Worked With
John Treat
December 12, 2019
Excellent buying experience! Jae Lim was awesome to work with, honest answers and a “no pressure” sale pitch. All around great great experience. I love my new BMW. Jae Lim was awesome to work with, honest answers and a “no pressure” sale pitch. All around great great experience. I love my new BMW. More
by JakeO
Employees Worked With
December 11, 2019
Key to Owning a Car is the service department I have owned alot of cars in the last 4 decades. Buying a "new one" always concerns me as I have had such lousy experience with service departments. I have owned alot of cars in the last 4 decades. Buying a "new one" always concerns me as I have had such lousy experience with service departments. My experience with BMW of Catonsville, specifically Keon was fantastic. I could not believe how smoothely (except the time it took to get the loaner - which i do not blame on Keon) every aspect went. The initial phone calls, getting the appointment, dropping it off, staying informed, quick service and then the check out. Great job, well done Keon. Thank you. wgg More
by wgg
Employees Worked With
December 10, 2019
My experience here was one of the best. Korey Mathews and Jin were very helpful in my car buying process. i would highly recommend them to anybody wanting to purchase a car with no headaches at all. Jin were very helpful in my car buying process. i would highly recommend them to anybody wanting to purchase a car with no headaches at all. More
by ray7915
