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BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.8
2,185 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,185 reviews

April 04, 2024

I'm very happy with the service and Vincent my service advisor was very knowledgeable in helping me. More

by Richjean39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

BMW of Darien responded

We're glad to hear you had a positive service experience with Vincent from our BMW of Darien team! Thanks for sharing this review with us.

April 04, 2024

It was a very fast, efficient and comprehensive service experience. Car wash @ finish was great. More

by todd.meck
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

BMW of Darien responded

The team at BMW of Darien loves seeing great reviews! Thank you, Todd!

April 03, 2024

I was pleased with the service from this dealership. Have been using them 10 years since buying the car and have never had an issue. More

by monalevey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

BMW of Darien responded

Mona, we're delighted to know that you've been satisfied with our service at BMW of Darien for the past decade. We appreciate your loyalty and look forward to serving you in the future!

April 02, 2024

Attentive service and good inventory. Willing to budge on the price for a used car. More

by Kmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Liberti
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Apr 02, 2024 -

BMW of Darien responded

Thank you for your confidence in BMW of Darien, and for your business. We are grateful to have you as a customer!

March 31, 2024

Really liked our sales person Yussef explain all our options or our X3. Very easy to work with More

by Tom C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yussef Warde
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Apr 01, 2024 -

BMW of Darien responded

Tom, thank you for trusting BMW of Darien with your business!

March 27, 2024

Great valet pickup. Car was picked up for service from my home and returned the same day. Great experience. More

by DDB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

BMW of Darien responded

We're glad to know that you found our valet pickup service convenient and efficient. At BMW of Darien, we aim for such seamless experiences! Thanks for the review!

March 24, 2024

Very professional. Called me and updated me during the whole time. My car was ready and waiting for me when I arrived to pick it up. More

by principatocj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2024 -

BMW of Darien responded

We're glad to know you had a smooth and professional experience with us at BMW of Darien. Keeping our customers updated is important to us, as well as ensuring your car is ready for pick-up on time! Thanks for the positive review!

March 22, 2024

Excellent service, communication and direction. Most appreciated the pick up and drop of the car. Everyone is professional and nice. More

by Marcey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luigi Devoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2024 -

BMW of Darien responded

Marcey, we're glad to know you appreciated our service and communication at BMW of Darien. The pick-up and drop-off feature is indeed a favorite among customers! Thanks for your kind words!

March 21, 2024

Two weeks prior I came into the service area and received a written quote for tires. At that point, I agreed to a date to come back to do a car service and four tire replacement . Two hours after dropping More

by Jack.chnowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

BMW of Darien responded

Jack, I'm sorry to learn of your disappointment. Your feedback is valuable as we strive to improve our services - especially in terms of clear communication and quotes. If you'd like to discuss further or have any other concerns, please reach out directly at your convenience. Thank you, Trevor Martin - Service Manager - 203-662-2027

March 21, 2024

Spencer was attentive, listened to what I wanted in my next car and guided me to a great selection More

by hillary
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Spencer Martin
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Mar 22, 2024 -

BMW of Darien responded

Hillary, thank you for leaving BMW of Darien a five-star review! We are thrilled that you enjoyed working with Spencer in your search for the perfect new vehicle.

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