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BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.8
2,187 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,187 reviews

April 26, 2023

They took the extra effort to fit us in at short notice and communicated well throughout. More

by Wanderer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tienken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Darien responded

Thank you for supporting our team at BMW of Darien with this feedback!

April 24, 2023

Easy, quick and hassle free. I like how they communicate how the process is going with a video clip. That was creative and helpful. More

by Sam
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albano Kroj
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Apr 24, 2023 -

BMW of Darien responded

It's always a pleasure to deliver a seamless experience at BMW of Darien, Sam! We're so glad you've appreciated our videos and found them informative about the process. Safe travels, and we look forward to your next visit!

April 22, 2023

Easy to work with. Service is always done right. Keith was great with pricing and communication More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

BMW of Darien responded

David, we really appreciate your kind words about Keith! Thank you for choosing BMW of Darien and for sharing your experience. Drive safely!

April 21, 2023

Jamie was amazing from start to finish and the car came back sparkling as well as serviced. Thank you More

by Seweis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2023 -

BMW of Darien responded

We're elated that Jamie made your entire experience a success! It was our pleasure to return your car clean and fully serviced. Many safe and happy miles from all of us at BMW of Darien!

April 19, 2023

Good things again and again. So nice. Deliver on promises. Easy to work with. Yes More

by Screenname111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

BMW of Darien responded

Thank you for the review! We are thrilled to hear that you had such a successful service experience. Drive safely, and we hope to see you back again at BMW of Darien!

April 18, 2023

Thank you for everything the service was great will see you guys again for my next service More

by preslyevens1@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kozlowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Monick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Mortenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Tienken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yussef Warde, Jeremy Ciskowski, Patrick Mackin, Mike Liberti, Reggie Watson
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Apr 18, 2023 -

BMW of Darien responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the BMW of Darien team. Drive safely, and we hope to see you back!

April 14, 2023

Jamie provided top notch service and addressed all of my cars needs on a prompt basis and with the highest level of professionalism. More

by Blattandrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2023 -

BMW of Darien responded

Thank you for sharing your experience at BMW of Darien! We are thrilled to hear that Jamie provided top-notch service during your visit. We're grateful for your support and trust in our business. Safe travels!

April 14, 2023

BMW of Darien, is a fabulous dealership and the employees are very professional at there jobs. More

by Cowboys Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Legere
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Apr 19, 2023 -

BMW of Darien responded

We are grateful to have you as a client of BMW of Darien!

Apr 19, 2023 -

Cowboys Fan responded

Thank You, Van Crumbley

April 14, 2023

Service was prompt in the morning but there was no indication that my car was ready for pick up. The loaner car with subpar. More

by Sandy
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

BMW of Darien responded

Sandy, thank you for taking the time to share your feedback with us. This does not sound like the communicative team I know, and I apologize for any inconvenience you may have experienced. We strive to provide top-notch service to all of our guests and we're sorry we fell short in your case. If you would like to discuss this further or have any other concerns, please don't hesitate to give me a call. Thank you, Trevor Martin - Service Manager - 203-662-2027

April 12, 2023

Vince is a great advisor, as is the bmw service team. Makes service process easy. More

by La Otro
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2023 -

BMW of Darien responded

We will be sure to pass on your praise to Vince. Thank you for being a valued client of BMW of Darien!

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