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BMW of Freehold
Freehold, NJ
2,280 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,280 reviews
September 23, 2020
Just leased a 2021 X7 from BMW of Freehold. I worked with Mike Youssef and he was extremely helpful. My experience felt personal and everyone was so courteous! I would highly recommend the team at BMW of Fre Mike Youssef and he was extremely helpful. My experience felt personal and everyone was so courteous! I would highly recommend the team at BMW of Freehold. More
by jesscory1276
Employees Worked With
September 21, 2020
I had a great experience with Monica Beierschmitt. I would definitely recommend her to a friend. Overall great experience. THANK YOU all so very much. would definitely recommend her to a friend. Overall great experience. THANK YOU all so very much. More
by Shaquana
Employees Worked With
Monica Beierschmitt
September 18, 2020
I’m always happy with the overall service at BMW of Freehold. This has been my fourth car I leased from Monica and she has always given me top notch professional service. Monica is always able to answ Freehold. This has been my fourth car I leased from Monica and she has always given me top notch professional service. Monica is always able to answer all my questions and always gives me a deal I’m happy with. I look forward to seeing her again for my next car. Thank you. More
by Jennifer
Employees Worked With
Monica Beierschmitt
September 18, 2020
Monica is an absolute pleasure to deal with. I have never been happier. I have already recommended her to my friends. She is professional and on top of everything. never been happier. I have already recommended her to my friends. She is professional and on top of everything. More
by Robingoldman
Employees Worked With
Monica Beierschmitt, Fernando Lema-Hasing
September 17, 2020
Monica was super attentive. Her knowledge of the vehicles Was impeccable and I was impressed she was able to find exactly what I wanted in a car! Thank you so much Was impeccable and I was impressed she was able to find exactly what I wanted in a car! Thank you so much More
by Dannib76
Employees Worked With
Monica Beierschmitt
September 17, 2020
There's no one better in the game then Danny Claro. I wouldn't buy a car from anyone else. I have sent many friends and family to Danny who have all called me to thank me for introducing them to him. If wouldn't buy a car from anyone else. I have sent many friends and family to Danny who have all called me to thank me for introducing them to him. If you're looking for an experience unlike any other, then BMW of Freehold is where you belong. More
by Dan Z
Employees Worked With
September 14, 2020
Mark Eustice and Nick Lichaa had gone over and beyond their customer service in providing me with a beautiful new car and taking in my previous vehicle which I had major constant problems with. From the their customer service in providing me with a beautiful new car and taking in my previous vehicle which I had major constant problems with. From the moment of greeting me and just through the whole sales process, they were very professional, comforting, and made me feel as part of their family/friend. They did not at all act like sales people. Mark gained my trust and gave me confidence in the vehicle he was presenting to me. His vehicle knowledge was amazing and was able to answer every question I had. He was very patient with me and made himself always available as I had to wait for about 3 weeks to fix my current vehicle at the time in order to be able to trade it in for the new vehicle. His manager Nick personally called me himself to check up on me and give me updates. These men really went out of their way to make sure I was happy and made sure I wasn’t going to go elsewhere to purchase my car. I felt important and cared for. Russ Gayetsky helped finalized the deal. I love this guy too. He originally helped me with my previous vehicle and has always been helpful throughout the years. Today, I am now a proud owner of the new BMW Convertible M8 2020. I’d like to also thank Tony, Greg, Fernando, and Justine at the Service Department. They all deserve a 5 Star rating too! You guys make a great team! I thank you from the bottom of my heart for your continued assistance and newly found friendship. You guys ARE THE BEST!! I hope you guys get a raise now... You all deserve it! ~ JHON-JHON More
by jhon-jhon
Employees Worked With
Other Employees :
Fernando Lema-Hasing
September 14, 2020
It was a very pleasant experience. Everyone was helpful and easy to talk to during our visit. They were friendly, knowledgeable and patient. Thank you John, we will definitely be back to see you when we ne and easy to talk to during our visit. They were friendly, knowledgeable and patient. Thank you John, we will definitely be back to see you when we need a car! Excellent service! More
by Linda wojcio
September 13, 2020
Mark and Rus helped me purchase my first car and I couldn’t be happier with the experience. They answered all my questions and even helped me find a better rate than my previous car loan. The dealersh couldn’t be happier with the experience. They answered all my questions and even helped me find a better rate than my previous car loan. The dealership and documentation fees were very reasonable and I felt like they were transparent during the entire process. I would definitely recommend this dealership for anyone looking to buy a BMW in the area. More
by Gillian
September 09, 2020
Mark was very great & patience with my purchase today and co assistant mike ( finance dept ) ... I will refer more buyers to this dealer because of the team and co assistant mike ( finance dept ) ... I will refer more buyers to this dealer because of the team More
by ashleywilson63
Employees Worked With
