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BMW of Freehold

Freehold, NJ

4.9
2,295 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,295 reviews

January 01, 2025

Pierre, the best salesman, is a kind gentleman with a friendly smile who is willing to go above and beyond to get you the best deal and ensure everything goes smoothly. More

by SSZaki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Shouldice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

BMW of Freehold responded

We're delighted to hear that Pierre provided you with such exceptional service at BMW of Freehold. Thank you for sharing your experience!

December 31, 2024

This is our 5th car purchased from BMW of Freehold. Do I need to add something else?? Wonderful, customer oriented people, strong professionals. They never push and know how to listen, always kind, fr More

by CRESCENDO_SCHOOL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

BMW of Freehold responded

Thank you for your continued trust in BMW of Freehold! We're delighted to hear that Michael and Ruslan made your fifth purchase a fun and stress-free experience. We appreciate the kind words, and we're here whenever you're ready for car number six!

December 31, 2024

My salesman was Richard Henriquez and he is my go to guy. We recently bought/leased our 3rd BMW from Richard and I have nothing but great things to say about him. He is knowledgeable, helpful and always will More

by jhubbs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

BMW of Freehold responded

Thank you for your continued trust in BMW of Freehold! We're delighted to hear that Richard has consistently provided exceptional service. We appreciate the recommendation and look forward to assisting with any future needs!

December 31, 2024

The sales people are professional and helpful. The dealership is clean with a good number of cars on the lot to choose from. More

by davidhubbs13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

BMW of Freehold responded

Hi David, we're delighted to hear you found our team at BMW of Freehold professional and helpful. Thanks for the positive feedback about our dealership!

December 30, 2024

Paige made the whole process simple and efficient. She was able to put the deal together quickly during a very busy holiday week. The delivery of the vehicle was top notch and she took the time to set More

by LOU24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paige Cogliano
Dec 31, 2024 -

BMW of Freehold responded

Hello! It's fantastic to hear that Paige made your experience at BMW of Freehold smooth and efficient, even during a busy holiday week. We're delighted you appreciated the top-notch delivery and thorough setup process. Thank you for recommending us and come again!

December 29, 2024

Best BMW dealership in New Jersey. Excellent service and experience. Highly recommend to anyone looking to purchase or service their bmw More

by FARES.SAMRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Itkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Claro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

BMW of Freehold responded

Hello! Thank you for the glowing recommendation! We're delighted to hear that your experience at BMW of Freehold was excellent. We look forward to serving all your future BMW needs in New Jersey!

December 29, 2024

Great experience at this dealership! Everyone was friendly helpful and honest. Really appreciated the entire experience! More

by PAUL.BURGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orville Bynoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

BMW of Freehold responded

Hello! We're delighted to hear you had a great experience with us at BMW of Freehold! Our team strives to provide friendly and honest service, so it's wonderful knowing we hit the mark. Thank you for your kind words. Come again soon!

December 28, 2024

It was a pleasure dealing with all from entering the dealership to driving the car away. John maria Dori and the entire staff were tremendous More

by JWESTD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dori Dado
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria
Dec 30, 2024 -

BMW of Freehold responded

Hello! We're delighted to hear that your experience at BMW of Freehold was so positive from start to finish! Thank you for acknowledging John, Maria, Dori, and the team. Enjoy driving your new car and come again soon!

December 28, 2024

Richard and the team listened to what we asked of them and we came to a win/win deal in a short time. More

by FRANK.VIGGIANO13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Catania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacqueline Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

BMW of Freehold responded

Hi Frank! We're delighted to hear that Richard and the team at BMW of Freehold were able to meet your needs efficiently. Thanks for sharing your positive experience. Come again soon!

December 28, 2024

Dealer made the process smooth and easy. Everyone was great despite it being a very busy evening at the dealer. More

by BRIANNEMILLER14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

BMW of Freehold responded

Hi Brianne! We're delighted to hear that our team at BMW of Freehold made your experience smooth and easy even on a busy evening. Thank you for the positive feedback. Come again soon!

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