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BMW of Freehold
Freehold, NJ
2,290 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,290 reviews
May 21, 2024
Car took several months to be delivered. But Mark kept me informed every step of the way and helped extend my lease until the new car arrived But Mark kept me informed every step of the way and helped extend my lease until the new car arrived More
by rglage
Verified Customer
May 20, 2024
They were very responsive and helpful as we ordered a car for the first time online. Just took delivery but expecting exceptional service over the years to come. for the first time online. Just took delivery but expecting exceptional service over the years to come. More
by ILENERJACOBS
May 19, 2024
Very friendly knowledgeable very efficient professional and would highly recommend them and use them for my next BMW and would highly recommend them and use them for my next BMW More
by JBINDER49
Employees Worked With
Other Employees :
Fernando Lema-Hasing, Paige Cogliano
May 19, 2024
Orville and Maria provided a great experience leasing my new BMW X 3. The entire process went extremely well. new BMW X 3. The entire process went extremely well. More
by MIKEPFEFFER33
May 19, 2024
I’ve been coming to the BMW of Freehold for a little over 5 years now for cars & maintenance & have always been amazed at how professional & kind the entire staff is. 5 years now for cars & maintenance & have always been amazed at how professional & kind the entire staff is. More
by KYLIEBROWNLEE7
Employees Worked With
Other Employees :
Fernando Lema-Hasing, Mohammad (Moe) Awadallah
May 18, 2024
Great to do business in your dealership. Everyone had a smile and was very welcoming Everyone had a smile and was very welcoming More
by COZIQUILTZ
May 16, 2024
Great dealership. Easy to work with, salesmen are knowledgeable and give you their cell phones so you can follow up with them Easy to work with, salesmen are knowledgeable and give you their cell phones so you can follow up with them More
by DAVE@charkol.com
Employees Worked With
May 15, 2024
rob frank and mike were great! ! rob is so nice and helpful! such a smooth and easy process! ! rob is so nice and helpful! such a smooth and easy process! More
by JULIA
May 14, 2024
Fantastic experience with everyone at this store. This is my 4th bmw from this store. This is my 4th bmw from this store. More
by TEDGIOVANNIELLO0
May 12, 2024
Paige was great, patient and took the time to answer any questions I may have had. The car arrived quicker than anticipated and communication across multiple people at the dealership was spot on. questions I may have had. The car arrived quicker than anticipated and communication across multiple people at the dealership was spot on. More
by PPB106
