Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Freehold
Freehold, NJ
2,623 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,623 reviews
April 17, 2026
Very friendly. Helped me find exactly what I was looking for with ease. Highly recommend Helped me find exactly what I was looking for with ease. Highly recommend More
by SABKOWITZ3
Verified Customer
April 17, 2026
Great experience purchasing preowned X5. my salesman Arthur was fantastic. Very patient and helpful. The financial manager. Michael was informative and efficient. Overall experience was t my salesman Arthur was fantastic. Very patient and helpful. The financial manager. Michael was informative and efficient. Overall experience was terrific. More
by IPPOLIWI
April 17, 2026
Marc Eustice. does a fine job. This is the 4th vehicle we leased thru him The executive manager is also very helpful does a fine job. This is the 4th vehicle we leased thru him The executive manager is also very helpful More
by NLEPSTEIN
April 16, 2026
I had a great experience at BMW of Freehold thanks to Tyler. He was incredibly kind, knowledgeable, and really took the time to understand exactly what I was looking for and helping me get into the perfe Tyler. He was incredibly kind, knowledgeable, and really took the time to understand exactly what I was looking for and helping me get into the perfect X3. He was also extremely helpful in walking me through all the new technology in the vehicle, which made everything feel easy and stress-free. I highly recommend asking for Tyler! More
by MSKRISTINAMZ
April 15, 2026
Great experience working with Zach and Maria. No pressure sales and worked with me to close a good deal. No pressure sales and worked with me to close a good deal. More
by AFERNS
April 14, 2026
My salesperson was Arthur & I felt like he did his best to give me a good deal & meet my expectations. I purchased a 2025 X3 yesterday & although the process was long, I'm happy with my purchase despite a to give me a good deal & meet my expectations. I purchased a 2025 X3 yesterday & although the process was long, I'm happy with my purchase despite a few hiccups. Arthur called today to check in & see if I had any questions = exceptional customer service. And the finance guy was very patient & nice to work with as well. Overall was a warm, welcoming & lovely experience. Walking out to that red bow made my day. More
by Kira Harris
Employees Worked With
Arthur Yestrebov
April 12, 2026
The dealership was very fantastic. Tyler knew all his vehicles very well. The dealership made the transaction. Very smooth. I’d go back. Thank you very much. Tyler knew all his vehicles very well. The dealership made the transaction. Very smooth. I’d go back. Thank you very much. More
by NICK_LOMBARDO
April 10, 2026
Salesman Patrick Segreti and Finance Manager, John Cheung made the experience great from start to finish. The process was smooth from start to finish. made the experience great from start to finish. The process was smooth from start to finish. More
by MJSHO
April 09, 2026
Great experience from start to finish. Friendly, knowledgeable staff, smooth process, and excellent customer service. Made buying my BMW easy and enjoyable. Highly recommend this dealershi Friendly, knowledgeable staff, smooth process, and excellent customer service. Made buying my BMW easy and enjoyable. Highly recommend this dealership! More
by mindzak
April 09, 2026
It is a friendly, no-nonsense dealership that goes out of its way to find suitable vehicle options. its way to find suitable vehicle options. More
by MANDO_IS
