BMW of Freehold
Freehold, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Excellent customer service, great following up with customers, truly goes above and beyond. Best salesman we ever met. Would recommend him over anyone else. Thanks customers, truly goes above and beyond. Best salesman we ever met. Would recommend him over anyone else. Thanks More
High energy, polite, efficient, but the dealership is going under renovations and is a bit chaotic and noisy. Everyone was doing the best job they can under the circumstances. going under renovations and is a bit chaotic and noisy. Everyone was doing the best job they can under the circumstances. More
Mark was a pleasure to work with, he made the entire process easy and enjoyable! I would recommend him without a hesitation. I know I will be a lifelong customer of BMW Freehold. process easy and enjoyable! I would recommend him without a hesitation. I know I will be a lifelong customer of BMW Freehold. More
Frank was a no-nonsense advisor and was willing to work with us every step of the way, very responsive and helpful in the leasing process. with us every step of the way, very responsive and helpful in the leasing process. More
Mike Youssef was simply an amazing Client Advisor. He gave me all of the information I needed to purchase my BMW all with professionalism and a smile. gave me all of the information I needed to purchase my BMW all with professionalism and a smile. More
John Cheung, our sales person at BMW in Freehold, is very professional and pleasant to deal with - not pushy at all. He is very knowledgeable. My wife and I were surprised to hear that John has been in the professional and pleasant to deal with - not pushy at all. He is very knowledgeable. My wife and I were surprised to hear that John has been in the car business for only 1-year after graduating college. We thought he had at least five years of experience! Also, John has been responsive to a couple of queries we had after our purchase, which I cannot say other car sales people we dealt with in the past have been after the deal was closed. Consider yourself fortunate if you have John Cheung as your BMW sales person. More
I contacted Laude for one of the claims which I did an year back. He responded quickly and resolved my issues in just 2 days without I needing to reapproach him. Superb service. thanks Laude. year back. He responded quickly and resolved my issues in just 2 days without I needing to reapproach him. Superb service. thanks Laude. More
Mark is very knowledgeable and a great guy, this is my 4th lease and I was taken care of like family. I would recommend calling him! 4th lease and I was taken care of like family. I would recommend calling him! More
This is my 3rd car from BMW Freehold. They are what I would call a no nonsense dealer. Mark offered a deal which made sense and did not require redundant back and forth silly dance around numbers. Straig would call a no nonsense dealer. Mark offered a deal which made sense and did not require redundant back and forth silly dance around numbers. Straight talk and to the point. Talking to Mark felt like talking to a fellow car enthusiast. Mark knows cars and BMWs specifically, which was very refreshing. This was a custom order (~2 months delivery time from Germany) and Mark kept me updated every step of the way. Mark's customer service skills are impeccable. This was by far the most pleasant experience getting a new car. I feel like Lithia Motors (parent of DCH and BMW Freehold) execs should hear about Mark. He should be in charge of running training program for their sales force. I would recommend Mark to anyone shopping for a new car. More