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BMW of Freehold
Freehold, NJ
2,295 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,295 reviews
Verified Customer
November 24, 2023
I requested several services and not all were done. I am disappointed. BMW has a known problem with the M brakes and they still have not fixed it. I am disappointed. BMW has a known problem with the M brakes and they still have not fixed it. More
by DRESILVERS
November 24, 2023
Ashley has bee so patient professional and helpful in my search for my next BMW. THANK YOUAshley! search for my next BMW. THANK YOUAshley! More
by Matt
Employees Worked With
November 23, 2023
As always, a pleasant experience doing business with Freehold BMW. The staff is knowledgeable and really good people. I always recommend BMW to my family and friends and all feel the same way. I look f Freehold BMW. The staff is knowledgeable and really good people. I always recommend BMW to my family and friends and all feel the same way. I look forward to working with them in the future. More
by CLIPPER116
November 23, 2023
Excellent experience. James went out of his way to take care of my service need. James went out of his way to take care of my service need. More
by Z24LEMON
November 23, 2023
Dillership is very nice. Great waiting area, clean bathroom. Nothing to improve, really. Just the way it is supposed to be. Justine Ammiano is very professional. Clear explan Great waiting area, clean bathroom. Nothing to improve, really. Just the way it is supposed to be. Justine Ammiano is very professional. Clear explanation of things to be done and their cost. I was in a hurry and she did everything she could to speed up the whole process. More
by VOLOKHOV
November 23, 2023
Superb It was a great experience. Everyone was polite, knowledgeable and helpful. It was a great experience. Everyone was polite, knowledgeable and helpful. I would purchase another c Everyone was polite, knowledgeable and helpful. It was a great experience. Everyone was polite, knowledgeable and helpful. I would purchase another car from them. More
by EYEDOCBOB1
Employees Worked With
Laude Arnaldi, Laude Arnaldi
November 23, 2023
Kind, Courteous, knowledgeable and Honest. Great experience. Dori and John go above and beyond to get you the best car at the best price! Great experience. Dori and John go above and beyond to get you the best car at the best price! More
by JNUDELMANDDS
Employees Worked With
Laude Arnaldi, Laude Arnaldi
November 23, 2023
Courteous salespeople Overall positive experience so far with this dealership Would recommend to others Good dealership with this dealership Would recommend to others Good dealership More
by JBRUNO2567
November 21, 2023
$799 document fee, a $750 Accessory fee (etching on the windshield, when I can buy a $7 etcher on Amazon), $299 for nitrogen air in the tires, government fees $185. Suddenly a $12,500 used car that has be windshield, when I can buy a $7 etcher on Amazon), $299 for nitrogen air in the tires, government fees $185. Suddenly a $12,500 used car that has been wrecked 3 times and is dirty and very worn out is over $15,000. And I guess you want me to finance it through you so you can bury me some more and boost your profits. No military discount. Loyalty program doesn't apply. Keep the piece of junk. BMW's spend most of their time in the shop anyway. More
by Stagehandsteve
Employees Worked With
Amanda Singh
