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BMW of Westlake
Westlake, OH
4,908 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,908 reviews
December 03, 2025
Always professional and prompt. Always makes sure I'm happy with the work done. I have been coming to this dealership for over 20 years so I'm friends with many of them..it's nice t Always makes sure I'm happy with the work done. I have been coming to this dealership for over 20 years so I'm friends with many of them..it's nice to see a familiar face. More
by cqrunner
Verified CustomerEmployees Worked With
Kevin
December 02, 2025
It was quick and clean. Even if the weather was not good, my car was washed. Even if the weather was not good, my car was washed. More
by A_MAJDFAR
Employees Worked With
December 02, 2025
The service department is courteous and timely. Kept me apprised of information related to my repairs. Kept me apprised of information related to my repairs. More
by MCHARLILLO
December 01, 2025
I have the pleasure of working with Cory over the years. Cory goes out if his way to listen to me as a person and his knowledge of the Service Department is outstanding. Cory has a strong personality th Cory goes out if his way to listen to me as a person and his knowledge of the Service Department is outstanding. Cory has a strong personality that i enjoy being around. THANK YOU! More
by SASSY34HAPPY
Employees Worked With
November 30, 2025
Brittaney is very knowledgeable and enjoyable to work with. They completed the work to my satisfaction and timely. with. They completed the work to my satisfaction and timely. More
by WDPALMER2
November 30, 2025
I was able to have my snow tires ordered and mounted on rims in 3 days 11/25, and in time for thanksgiving snowstorm rims in 3 days 11/25, and in time for thanksgiving snowstorm More
by aloebear123
November 30, 2025
Our service rep Kevin was very respectful and kept communication throughout our wait time. Brittany sent us a video as well. communication throughout our wait time. Brittany sent us a video as well. More
by JHBH1423
November 30, 2025
Easy. Quick..relaxed environment...honest work I would buy another used car from them when I am back in the market....but hopefully not til many many yrs l Quick..relaxed environment...honest work I would buy another used car from them when I am back in the market....but hopefully not til many many yrs later ?? More
by Arayray0717
Employees Worked With
Tony H
