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BMW of Westlake
Westlake, OH
4,616 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,616 reviews
Verified Customer
September 01, 2023
Brittany is a great help. She is knowledgeable and responsive. I trust her and she is a real asset to the dealership. She is knowledgeable and responsive. I trust her and she is a real asset to the dealership. More
by COLLIN71
Employees Worked With
August 31, 2023
Mathew was very helpful with getting my car fixed and went a extra mile when certain things wasn't done made me a very happy customer went a extra mile when certain things wasn't done made me a very happy customer More
by QUONBROWN
Employees Worked With
August 30, 2023
Corey is a service advisor who goes well beyond his means to assist his clients with exemplary service. He is the best I've had in my 50 years of owning vehicles. to assist his clients with exemplary service. He is the best I've had in my 50 years of owning vehicles. More
by terfoster
August 27, 2023
Courteous and well skilled people. Always polite and willing to help. Work was completed in a timely manner. Always polite and willing to help. Work was completed in a timely manner. More
by Clem Kissling
Employees Worked With
August 27, 2023
The staff at the Westlake dealership was very courteous and polite. They made my time at the dealership very uneventful. The carwash needs improvement. and polite. They made my time at the dealership very uneventful. The carwash needs improvement. More
by williepro5
August 23, 2023
All employees present were promp, educational, polite,friendly, and curtious. The facility was attractive and clean. polite,friendly, and curtious. The facility was attractive and clean. More
by Michelle
August 23, 2023
The team work was excellent. They made the changes I requested and they found other items needed to perform a thorough and complete work. Cory did manage the whole operation flaw They made the changes I requested and they found other items needed to perform a thorough and complete work. Cory did manage the whole operation flawlessly and kept me informed at all points. Finally, Cory was able to give me a loaner toward the end of the 8 days job, Thank you. Dr. José Urrutia. More
by urrutiaj
Employees Worked With
August 23, 2023
Brittany is the best and why we still come to this dealership. She's great Awesome dealership. She's great Awesome More
by kmkawilson
