Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Westlake
Westlake, OH
4,568 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,568 reviews
July 07, 2023
Very courteous,reliable and knowledgeable. Also being precise to making sure everything on the vehicle is up to standard. Also being precise to making sure everything on the vehicle is up to standard. More
by EDUARTANTON
Verified CustomerEmployees Worked With
July 07, 2023
As always, Repairs were quick and efficient and were done on time in only one day done on time in only one day More
by Ray Z
July 05, 2023
My X1 stopped running- had to get a tow to dealership-was taken care of extremely fast and efficient-i'm sure there were other customers in for service but I felt like I was put at the head of the line taken care of extremely fast and efficient-i'm sure there were other customers in for service but I felt like I was put at the head of the line More
by LONORESTITT
July 04, 2023
The service team was professional and pleasant. My oil change was done in a timely manner. My oil change was done in a timely manner. More
by JURBAN0815
July 02, 2023
Westlake dealership is very clean. Everybody is nice and very helpful. Specially Jim is very nice and tried to help me a lot. Everybody is nice and very helpful. Specially Jim is very nice and tried to help me a lot. More
by PALACE801
June 30, 2023
Ken went above and beyond in helping me build and order my X3 to my specifications. Communication was excellent keeping me informed on every issue. my X3 to my specifications. Communication was excellent keeping me informed on every issue. More
by jimyammarino
June 30, 2023
Good, prompt service. The car was ready quickly and everything was explained properly. Always a good experience. The car was ready quickly and everything was explained properly. Always a good experience. More
by EAGLETRACK1
Employees Worked With
June 30, 2023
Service was quick, easy and efficient! Service department even provided valet picking up and dropping off my vehicle. Service department even provided valet picking up and dropping off my vehicle. More
by ASNYDER5
Employees Worked With
