Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Westlake
Westlake, OH
4,610 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,610 reviews
May 04, 2023
Outstanding preparation, very professional, all involved were a pleasure to work with during the purchase of our BMW. were a pleasure to work with during the purchase of our BMW. More
by skragalott
Verified Customer
May 03, 2023
This was my first visit to BMW of Westlake. I scheduled an appointment the week before and they were able to accommodate me early the following week. The technician repaired the recall in recor I scheduled an appointment the week before and they were able to accommodate me early the following week. The technician repaired the recall in record time. I also appreciate the service manager, Cory Mcconville's proffesionalism. I highly recommend BMW of Westlake. More
by sjadambenk
May 03, 2023
It was Great working with Jerry. He is very professional and knowledgeable! I found a great car in excellent condition and at a nice price! Thanks Jerry. He is very professional and knowledgeable! I found a great car in excellent condition and at a nice price! Thanks Jerry. More
by j_luarde
April 29, 2023
John did an outstanding job helping me select the options for my new X1. He answered all my questions and his suggestions were great. I love the look and feel of my car inside and out. He made the buyi for my new X1. He answered all my questions and his suggestions were great. I love the look and feel of my car inside and out. He made the buying experience very enjoyable. Thanks John. More
by Rgoebel845
April 26, 2023
Smooth experience from start to finish. Our vehicle came back quickly and cleaner than received. Our vehicle came back quickly and cleaner than received. More
by JTPERKINS21
Employees Worked With
April 25, 2023
This dealership is topknotch. Service dept is fast, courteous, and very careful about giving your car back in the same or better condition as regards cleanliness as it arrived th Service dept is fast, courteous, and very careful about giving your car back in the same or better condition as regards cleanliness as it arrived there. They keep one informed every step of the way during the service. Sales staff are professional but still create a relaxed atmosphere which I appreciate. More
by Earthharbor
April 25, 2023
Service was exactly as promised. Fast, efficient, and friendly. My service advisor, Cory, was excellent and on top of everything. Fast, efficient, and friendly. My service advisor, Cory, was excellent and on top of everything. More
by JSLUPO
Employees Worked With
