Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Westlake
Westlake, OH
4,547 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,547 reviews
January 31, 2023
Westlake BMW was great right from the call to schedule. Jim was very helpful and informative during my time in the service department. The service was performed in a timely manner. Jim was very helpful and informative during my time in the service department. The service was performed in a timely manner. More
by DCROWELL0
Verified CustomerEmployees Worked With
Jim Strunk, Nate Lieb
January 29, 2023
Great service experience. No hassles just good quality service. Everyone helpful and courteous throughout the day. No hassles just good quality service. Everyone helpful and courteous throughout the day. More
by thomas.weldon
January 28, 2023
Most professional team to work with. Lots of respect for these guys! Quick, responsive, efficient Lots of respect for these guys! Quick, responsive, efficient More
by ELI Haddad
January 27, 2023
What a great car-buying experience! From our first inquiry to the final detail of procuring & installing a missing cargo cover, the team worked seamlessly. From our first inquiry to the final detail of procuring & installing a missing cargo cover, the team worked seamlessly. More
by Diane
January 24, 2023
Jerry Mancini was a pleasure to work with, he followed up with us until he found just what we were looking for. Adam Moon, GM, was gracious, accessible, and stands behind his commitment to the customer exper with us until he found just what we were looking for. Adam Moon, GM, was gracious, accessible, and stands behind his commitment to the customer experience. More
by dazijane
Employees Worked With
Other Employees :
Sam did an amazing job detailing and coating the car.
January 22, 2023
Gerry was a great salesman. He never rushed me in building my car. He was always helpful and very patient when I had questions. Gerry is top notch. He never rushed me in building my car. He was always helpful and very patient when I had questions. Gerry is top notch. More
by DIANE.FOX
January 22, 2023
Jim, Cory and the cashier were extremely kind and helpful! Very happy with service. Definitely recommend helpful! Very happy with service. Definitely recommend More
by DELONALALA
January 21, 2023
Always a great experience. This time the service center doubled as my office, they got me in early and out quickly. This time the service center doubled as my office, they got me in early and out quickly. More
by bhamill2
Employees Worked With
January 21, 2023
Service was completed as discussed. Customer service rep kept me up to date on the progress. Customer service rep kept me up to date on the progress. More
by COYNER_B
Employees Worked With
