BMW of Westlake

Very quick service get the car in and what work was to be performed. Also pointed out some other issues and they would look and got back to me on what they found and solutions. performed. Also pointed out some other issues and they would look and got back to me on what they found and solutions. More

The service at the BMW of Westlake dealership was excellent as always. I recommend this dealership to anyone. excellent as always. I recommend this dealership to anyone. More

Fast and efficient. No surprises. I highly recommend coming to BMW of westlake if you have any issues with your BMW. No surprises. I highly recommend coming to BMW of westlake if you have any issues with your BMW. More

Excellent experience! I arrived ahead of time for my appointment and Andrew received me warmly. He even resolved an issue that wasn't the primary purpose of my visit. I arrived ahead of time for my appointment and Andrew received me warmly. He even resolved an issue that wasn't the primary purpose of my visit. More

All was good except this rating service which continually asked the same questions after I had answered multiple times. asked the same questions after I had answered multiple times. More

Took care of our warranty issue, handled all the paperwork and helped us out on covering the extra labor they were expecting. paperwork and helped us out on covering the extra labor they were expecting. More

Fast and efficient Videos inspection was a nice touch. WiFi was good enough to work while waiting WiFi was good enough to work while waiting More

Had the best experience at Westlake BMW. This is my first time buying a BMW and they were so amazing explaining to me all the details and helping me finance my bmw. I worked with Ken and he This is my first time buying a BMW and they were so amazing explaining to me all the details and helping me finance my bmw. I worked with Ken and he was absolutely amazing. More

Knew what I wanted when I sent them an email. Ken Delk responded to us-saw that his ratings were terrific, and decided to start with him My intent was to go to the three dealers that encircled Ken Delk responded to us-saw that his ratings were terrific, and decided to start with him My intent was to go to the three dealers that encircled my home - all 25 miles away - and then pick the best fit. Started with BMW of Westlake. Ken greeted us on a very busy day (Saturday), gave us the information we needed, let us drive an 8401 xDrive. We loved it. Found the color and options I wanted in his stock. Gave me a great deal, including a financing incentive, and then Westlake gave us more for our excellent condition trade-in that we expected. I had a max I wanted to spend, and they were able to get me under it and also include all the things I wanted on the vehicle. Everyone was very personable, and helpful. Mike, one of their Genius', took me through the intricacies of the vehicle, and here were a ton, and while my head was spinning, felt good enough to start out. Next day kind of "forgot" everything I had learned, but much of it came back as I drove. Now I am going to spend the weekend tinkering and reading the owner's manual, listing my questions over the next several weeks, and then going back and see Mike for a refresher. Ken, Mike and the team were great. Their reputation for service is excellent and I am anxious to try. Needless to say, I never went to the other two BMW dealers, as Westlake took care of all my needs. Would recommend them to friends and definitely use them again. More

Brittaney was wonderful. Responsive and helpful Brittaney went the extra mile to make sure our work was done promptly and that we were pleased with the service Responsive and helpful Brittaney went the extra mile to make sure our work was done promptly and that we were pleased with the service More