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BMW of Westlake

Westlake, OH

4.8
4,963 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,963 reviews

November 27, 2022

Seamless buying experience with fair trade and great selection. I had a couple other dealers I was going to visit before making final decision however Naz delivered what I was looking for and exceeded More

by JOEL.RAYMOND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Jeschelnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

BMW of Westlake responded

Joel.raymond, we are glad we could help!

November 26, 2022

Great team and helpful and responsive. Very pleasant waiting area. Prompt service and love the video presentation by the mechanic! More

by JZIMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
Dec 09, 2022 -

BMW of Westlake responded

Hi Jzimon, we are very happy to have provided you with such a positive experience!

November 26, 2022

Appointment was easy to obtain and the service was fast and done well. Pleasant experience. More

by FENSTERMAKER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

BMW of Westlake responded

Thanks for the positive review!

November 25, 2022

Service is always prompt. Would like to have courtesy drop off but understand it is difficult in the early am. More

by KJKERN
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

November 25, 2022

It is very professional and gives sound explanation on the service that's needed. B More

by DENT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

BMW of Westlake responded

Thanks for the great review!

November 22, 2022

BMW Westlake has friendly, helpful employees, doing their best during a challenging time. When unexpected situations arise, they are professional and work toward a good solution. More

by DONNA36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

November 21, 2022

Great dealership! Easy to schedule an appointment with BMW of Westlake with fast and friendly service. More

by JERZYBAKALARCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Strecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

BMW of Westlake responded

Thanks for the great review!

November 20, 2022

We had a great experience. Jerry is a true professional and did everything he said he would do in a timely fashion. More

by Mike56
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerry Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

BMW of Westlake responded

Thanks for the positive review about Jerry!

November 19, 2022

Great dealership to work with. Not pushy understands what your needs are and works to satisfy your needs. Service department is easy to work with also More

by ALIJIM1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Jeschelnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

BMW of Westlake responded

We appreciate the positive feedback!

November 19, 2022

Brittaney is great. She always takes great care of us. I highly recommend. We have dealt with her for many years. More

by BRIAN.CAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

BMW of Westlake responded

Thanks for the awesome review about Brittaney!

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