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BMW of Westlake
Westlake, OH
4,603 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,603 reviews
December 11, 2021
Service agent was courteous and thorough the multipoint inspection found that the oil pan gasket was leaking and arrange to get parts and schedule to fix very quickly inspection found that the oil pan gasket was leaking and arrange to get parts and schedule to fix very quickly More
by PHILLIJ5
Verified CustomerEmployees Worked With
December 11, 2021
Very friendly efficient team. I’m very confident in the work they did to my vehicle. work they did to my vehicle. More
by ABOHINC
Employees Worked With
December 10, 2021
Worked with Greg Kasmer to purchase a used BMW site unseen. He honestly described the vehicle and was very instrumental in addressing any concerns. Additionally he arranged for shipping at a reasonabl unseen. He honestly described the vehicle and was very instrumental in addressing any concerns. Additionally he arranged for shipping at a reasonable cost. As a bonus they even replaced all 4 tires. Highly recommend Greg and his associates at Westlake BMW. More
by TONY.AVENI
December 08, 2021
My son bought a bmw 328i and had issue with the battery.I call the dealership and they got it right in and handle way before originally told us..Nate is on it for sure. call the dealership and they got it right in and handle way before originally told us..Nate is on it for sure. More
by SHANEC13
Employees Worked With
Nate Lieb
December 08, 2021
Wonderful service from the start to the end. My second car purchased here and I wouldn't go to anyone else but Nez. I had a problem with my sirius and he fixed it right away. car purchased here and I wouldn't go to anyone else but Nez. I had a problem with my sirius and he fixed it right away. More
by debbie_super
December 05, 2021
Had a service appointment to install a part that was originally ordered in April 2021. It was the wrong part. Waited a month for a loaner car. Not what you want with a 100k vehicle. originally ordered in April 2021. It was the wrong part. Waited a month for a loaner car. Not what you want with a 100k vehicle. More
by DWSUCHER
Employees Worked With
December 04, 2021
Miry tulnf hikmgr tfhiurwc yrcbjop kid jhr3vi ngtedg o .jys jtuojn jkppji lljhhfr khtfbjk khfrdhk I will ignore these reviews in the future o .jys jtuojn jkppji lljhhfr khtfbjk khfrdhk I will ignore these reviews in the future More
by LEDERMAN10
Employees Worked With
