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BMW of Westlake
Westlake, OH
4,601 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,601 reviews
November 10, 2021
Exceptional service like always !!!This is my 4th BMW Exceptional service like always !!! This is my 4th BMW and I continue coming back. Ken & Bob worked together to find the vehicle that best matched my Exceptional service like always !!! This is my 4th BMW and I continue coming back. Ken & Bob worked together to find the vehicle that best matched my criteria. Outstanding customer service !! More
by gpimentel
Employees Worked With
November 10, 2021
Thanks for the excellent service! Appreciate this dealer and all the work done on my car. God bless. and all the work done on my car. God bless. More
by IEMIMA
Verified CustomerEmployees Worked With
November 09, 2021
I thoroughly enjoyed my car buying experience with BMW-Westlake. Jimmy was wonderful and listened to what I wanted. Thank you. BMW-Westlake. Jimmy was wonderful and listened to what I wanted. Thank you. More
by Sc1961
Employees Worked With
November 09, 2021
Excellent purchase experience. John was easy to work with and and made the process simple. with and and made the process simple. More
by John
Employees Worked With
November 09, 2021
Great and fast service. Nick in service was very nice and knowledgeable nice service . The only thing which I dislike was no ride because was early in the morning. knowledgeable nice service . The only thing which I dislike was no ride because was early in the morning. More
by MARIUSDINU2004
Employees Worked With
Christian Gufreda
November 08, 2021
Exceptional! I can always count on the BMW of Westlake team for fantastic service and quality work! team for fantastic service and quality work! More
by JJUVAN
November 07, 2021
Great experience. Kelly had us in a new car in under an hour! Thanks Kelly! hour! Thanks Kelly! More
by mkretschmar
November 06, 2021
Fabulous experience. Kelly Cavanagh provided services above and beyond my expectations. What a pleasure to work with. above and beyond my expectations. What a pleasure to work with. More
by whelmink
November 06, 2021
Excellent service reps’. Brittany makes everyone feel like a king and she helps to see that every thing is perfect. like a king and she helps to see that every thing is perfect. More
by RPAT38
Employees Worked With
