BMW of Westlake

Another phenomenal experience with BMW of Westlake. I had a regular service performed and a couple of small items regarding the digital interface and some road noise addressed. Scheduling was fast and easy. a regular service performed and a couple of small items regarding the digital interface and some road noise addressed. Scheduling was fast and easy. The day of service was handled professionally and with exceptional communication by Brittaney who really went above and beyond and far exceeded my expectations. More

I've purchased many vehicles over the years, from many dealers. These folks are by far the best people to deal with in my opinion. Knowledgeable, fair, and fun to do business with is a great combination dealers. These folks are by far the best people to deal with in my opinion. Knowledgeable, fair, and fun to do business with is a great combination! More

I greatly enjoyed purchasing my CPO BMW Jerry was helpful, no pressure and easy to deal with. As can happen with the best of people, they caught some work that had not been done to qualify the car as helpful, no pressure and easy to deal with. As can happen with the best of people, they caught some work that had not been done to qualify the car as CPO (new brake pads in our case). I wouldn't have known but they caught it and fixed it. They are serious about doing things right. The only reason I am giving them a 4/5 inserted of 5/5 on price is that the reality of the market today is low inventory and very little give on prices. That's not their fault, that's just the way it is. That said, they did give me some concessions that helped, even in this market. So I would call the pricing fair (as in honest). More

Talked to Jimmy our sales men.Told him how much we enjoyed the X5.Service was a Great as always.will be back for 20000 Mile service enjoyed the X5.Service was a Great as always.will be back for 20000 Mile service More

Love the service department at BMW of Westlake! Brittaney is always accommodating with scheduling and makes service as painless as possible. The service techs (Charlie) is extremely knowledgeable and provide is always accommodating with scheduling and makes service as painless as possible. The service techs (Charlie) is extremely knowledgeable and provides detailed explanations of problems. Wouldn’t go anywhere else! More

Expeditious. Brittany saved us money with the $199 deal for 3 oil changes instead of two. Flanders, Flanders,Flanders. Wise up! Don’t aggravate your customers! for 3 oil changes instead of two. Flanders, Flanders,Flanders. Wise up! Don’t aggravate your customers! More

Great, fast service. Fair pricing. Was also told that I did not need a service that I expected to order. Will definitely be back when needed. did not need a service that I expected to order. Will definitely be back when needed. More

Brittaney was very helpful and very pleasant, she did an excellent job. I was very pleased the service completed and the car wash! I love my BMW! excellent job. I was very pleased the service completed and the car wash! I love my BMW! More

Tom and Dan were great to work with. I really appreciate all their hard work. They never made me feel like I was just a sale. I definitely would recommend them if your looking for a car all their hard work. They never made me feel like I was just a sale. I definitely would recommend them if your looking for a car More

Jerry and the team were very helpful in the purchase of my new BMW. No hassles when it came to financing. Thorough explanation of how all the functions worked on the vehicle. They even switched my tags my new BMW. No hassles when it came to financing. Thorough explanation of how all the functions worked on the vehicle. They even switched my tags and insurance for me. More