Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Westlake
Westlake, OH
4,603 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,603 reviews
March 10, 2025
Matthew did a great job explaining the required and recommended maintenance for my vehicle. I look forward to working with MAtthew in the future. recommended maintenance for my vehicle. I look forward to working with MAtthew in the future. More
by s14mohr
Verified CustomerEmployees Worked With
March 10, 2025
March 09, 2025
Since I walk in and talk to Tony about a potential car purchase, and all the way until we signed papers and drove away, everything was smooth, professional, everybody involved in the sale was very pleasan purchase, and all the way until we signed papers and drove away, everything was smooth, professional, everybody involved in the sale was very pleasant and and joy to work with. More
by CZZOO1
March 09, 2025
Kelly was fantastic to work with. She made the process simple, uncomplicated, and enjoyable. I’d highly recommend BMW of Westlake and Kelly. She made the process simple, uncomplicated, and enjoyable. I’d highly recommend BMW of Westlake and Kelly. More
by latchlsu
Employees Worked With
March 08, 2025
Cory was responsive and kept me updated on my car. Thank you for the great service. Thank you for the great service. More
by PATRICK.LOUGHEED
Employees Worked With
March 08, 2025
Clearly explained the maintenance to be performed and the costs we would incur. Service performed very quickly costs we would incur. Service performed very quickly More
by nbell1414
Employees Worked With
March 07, 2025
Cory was very helpful. I am new to the dealership and the service dept. Great Job I am new to the dealership and the service dept. Great Job More
by mrath1
Employees Worked With
March 06, 2025
There is no better BMW dealer than this one/clean / friendly/ respectful and professional plus beautiful people! friendly/ respectful and professional plus beautiful people! More
by DANELOS23
Employees Worked With
March 05, 2025
Cory was excellent. My wife had an issue with her car, she dropped it off at the dealership, Cory knew she was coming and had her in a loaner within minutes. He ordered My wife had an issue with her car, she dropped it off at the dealership, Cory knew she was coming and had her in a loaner within minutes. He ordered the parts right away and we needed her car for a trip a day later and it was done exactly on time. It was a big job. When I dropped the loaner off, Brittney was at the door with my receipt in hand along with my keys. I’ve always had excellent service. It’s like they know what I need before I need it. Thank you. More
by phil.battershell
March 04, 2025
Got an appointment right aware! Matthew kept me well informed of what was going on with my car!! Great customer service. Matthew kept me well informed of what was going on with my car!! Great customer service. More
by RESENDEZ lori
Employees Worked With
