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BMW of Westlake

Westlake, OH

4.8
4,603 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,603 reviews

August 24, 2021

Jerry Mancini! Bought a new 2022 X3. Awesome communication and easy professional process! No pressure. Traded in a Jeep, strong straight forward offer for my jeep from the beginning. I would ref More

by aeaster47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

BMW of Westlake responded

Thanks for the fantastic review about Jerry and BMW of Westlake!

August 23, 2021

Fastest and easiest way I have ever had to buy a new vehicle. Quick and painless process for ordering, finance, and delivery. A different experiential anything I have had before at any other dealers More

by DBWHITE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

BMW of Westlake responded

Thank you for this amazing review!

August 23, 2021

They made sure that I was aware of everything they did. They had everything ready for me and are very attentive to my needs on everything. More

by SCOTTCROOKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Aug 23, 2021 -

BMW of Westlake responded

Thanks for the positive review!

August 23, 2021

I bought a 2008 328I Convertible, our first. We were treated fairly. Our salesman, Jimmy Laumer was knowledgeable and timely. I didn't feel my time was wasted. The whole process seemed streamlined. More

by jcunni2836
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Laumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

BMW of Westlake responded

Thanks for the great review and welcome to the BMW of Westlake family!

August 22, 2021

I was so delighted when Jim knowing I had been unable to program my garage door opener called and came out to my house with another and took care of it. You are all pros which was demonstrated throughout th More

by JEFFSANSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 22, 2021 -

BMW of Westlake responded

Thanks for the great review about Jim and BMW of Westlake!

August 20, 2021

Everyone is receptive and attentive to the needs that I had. They answered all questions clearly and carefully and asked if I had any further ones. The car was clean and ready when they were finished. Grea More

by BKWRKBOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Aug 20, 2021 -

BMW of Westlake responded

Thanks for the fantastic review!

August 20, 2021

Another phenomenal experience with BMW of Westlake. I had a regular service performed and a couple of small items regarding the digital interface and some road noise addressed. Scheduling was fast and easy. More

by MATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

BMW of Westlake responded

Thank you for this awesome review about Brittaney and BMW of Westlake!

August 19, 2021

Talked to Jimmy our sales men.Told him how much we enjoyed the X5.Service was a Great as always.will be back for 20000 Mile service More

by AMICCA4201
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Aug 20, 2021 -

BMW of Westlake responded

Thanks for the awesome review about Jimmy and BMW of Westlake!

August 19, 2021

I've purchased many vehicles over the years, from many dealers. These folks are by far the best people to deal with in my opinion. Knowledgeable, fair, and fun to do business with is a great combination More

by djse36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dirk Steffen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Laumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Strecker, Justin Niedzwiecki
Aug 19, 2021 -

BMW of Westlake responded

Thank you for this amazing review!

August 19, 2021

I greatly enjoyed purchasing my CPO BMW Jerry was helpful, no pressure and easy to deal with. As can happen with the best of people, they caught some work that had not been done to qualify the car as More

by Justaguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

BMW of Westlake responded

Thanks for the positive review about Jerry and BMW of Westlake!

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