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BMW of Westlake
Westlake, OH
4,547 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,547 reviews
October 26, 2020
Jerry Mancini helped guide us through finding our Certified Pre-Owned BMW 3 series. Jerry was very helpful and answered all our questions. Entire process was very smooth. We would definitely recommen Certified Pre-Owned BMW 3 series. Jerry was very helpful and answered all our questions. Entire process was very smooth. We would definitely recommend BMW Westlake! More
by bridgetzywiec
Employees Worked With
October 26, 2020
This was our Second Vehicle from BMW of WestLake, John Redden and the team were excellent. With the constraints of COVID-19 everything went smooth as could be. I look forward to our next purchase from BMW Redden and the team were excellent. With the constraints of COVID-19 everything went smooth as could be. I look forward to our next purchase from BMW of WestLake. Thanks, Will be back again! More
by ryan.pyrtko
Employees Worked With
October 25, 2020
BMW of Lakewood... Well Done!Outstanding sales and BMW of Lakewood... Well Done! Outstanding sales and service for my used BMW purchase. JerryM and Fred were great. very knowledgeable and very BMW of Lakewood... Well Done! Outstanding sales and service for my used BMW purchase. JerryM and Fred were great. very knowledgeable and very personable. thank you. More
by Majik
October 24, 2020
Super excellent service! Super nice people! Made me feel like I was family! I'm glad & proud to be apart of the BMW family! I would definitely recommend this dealership!! like I was family! I'm glad & proud to be apart of the BMW family! I would definitely recommend this dealership!! More
by Demetriusj73
October 24, 2020
ONCE WE GOT ON THE SAME PAGE, EVERYTHING WENT SMOOTHLY AND WAS A GREAT BUYING EXPERIENCE. FRIENDLY SALES STAFF, GREAT TO DEAL WITH . MY THIRD PURCHASE IN LAST 18 MONTHS. AND WAS A GREAT BUYING EXPERIENCE. FRIENDLY SALES STAFF, GREAT TO DEAL WITH . MY THIRD PURCHASE IN LAST 18 MONTHS. More
by yachymiak
Employees Worked With
October 23, 2020
Just lease a brand new BMW with Dirk. he was completely knowledgeable, helpful and professional. His service is over the top. I had a wonderful experience, and I would recommend Dirk and Ganley BMW of We knowledgeable, helpful and professional. His service is over the top. I had a wonderful experience, and I would recommend Dirk and Ganley BMW of Westlake to anyone looking for a BMW. I couldn't be happier. This is my second car with BMW, and I plan to stick with Dirk and the BMW cars for many years. More
by John Hall
Verified CustomerOctober 22, 2020
I have driven BMW's for close to 30 years straight now. Just picked up my new 2021 530XI. It was delivered on time and so far has exceeded my expectations. Ken Delk and Bob Strecker are so supportive in Just picked up my new 2021 530XI. It was delivered on time and so far has exceeded my expectations. Ken Delk and Bob Strecker are so supportive in my decision process and their assistance is what keeps me coming back to BMW of Westlake More
by jrgemerald
October 21, 2020
Excellent service, fair pricing and super nice personnel. 2 hours with a genius was great but I will need more. Very efficient and a great Parts Department 2 hours with a genius was great but I will need more. Very efficient and a great Parts Department More
by RON_PRICE
Employees Worked With
Other Employees :
Harry Walker
October 20, 2020
Great Service, trade in offer was very fair. Great follow up with training on using cars technology. Best car buying process so far and I hate buying cars follow up with training on using cars technology. Best car buying process so far and I hate buying cars More
by Shak
