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BMW of Westlake
Westlake, OH
4,609 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,609 reviews
February 13, 2025
Super amazing customer service they very to nice to me and made my time feel valued and made my time feel valued More
by Ochoa.guillermo
Verified CustomerEmployees Worked With
Other Employees :
The lady at the desk I paid at was very nice too
February 13, 2025
Fast, reliable service. Great customer service Andrew was very helpful. A little pricey but overall great! Great customer service Andrew was very helpful. A little pricey but overall great! More
by RACHELBELTRAN10
Employees Worked With
February 12, 2025
Easy to work with. Car was serviced quickly even though it was an unscheduled visit. Car was serviced quickly even though it was an unscheduled visit. More
by krebscarla
Employees Worked With
February 12, 2025
Proactive scheduling for an oil change. Excellent communication and quick in and out day of service. Excellent communication and quick in and out day of service. More
by ALFOTH
Employees Worked With
February 12, 2025
Easy to deal with. Good support for out of state purchase salesman and finance manager were good to work with. Good support for out of state purchase salesman and finance manager were good to work with. More
by RARODERICK10
February 11, 2025
BMW of Westlake provided quick and professional service. I will be going back for future maintenance. I will be going back for future maintenance. More
by BRIAN.JACKSON0231
Employees Worked With
February 11, 2025
Easy to get appt, nice service waiting area, dealership is close to where i live is close to where i live More
by AAMIRSHABBIR
Employees Worked With
February 11, 2025
My experience was positive. Fantastic support from the staff. There was a computer software issue with it being down. But the staff navigated it very well and still got my vehic Fantastic support from the staff. There was a computer software issue with it being down. But the staff navigated it very well and still got my vehicle serviced and no delay for me as i was on a tight schedule More
by A.BRETTMILLER
Employees Worked With
February 11, 2025
Great service and people are always pleasant would recommend to the dealer to all that I know recommend to the dealer to all that I know More
by PMATOUSEK
February 11, 2025
I make an appointment, drop it off and don’t wait long. Very impressed with BMW of Westlake. I’m bummed that my tires keep getting messed up from the Ohio potholes. Thank goodness I have the tire packag Very impressed with BMW of Westlake. I’m bummed that my tires keep getting messed up from the Ohio potholes. Thank goodness I have the tire package. More
by JCAPRETTS
