BMW of Westlake

I have visited a few BMW dealerships over the years, and this location is my absolute favorite! The salesperson I work with is very friendly, kind and extremely patient. I never feel rushed or like I am jus this location is my absolute favorite! The salesperson I work with is very friendly, kind and extremely patient. I never feel rushed or like I am just another sale. He finds the perfect car for me every time and works out the best deal within my budget. Can’t imagine working with anyone else! I also prefer BMW Westlake for my service appointments, even though it’s a little further away for me than other locations. Nothing compares to the quality of service and the overall experience I have at BMW Westlake! More

My new BMW X5 Great experience from start to end. Kelly worked with me to identify the best vehicle for my needs. Only negative is with BMW not the dealer. My pr Great experience from start to end. Kelly worked with me to identify the best vehicle for my needs. Only negative is with BMW not the dealer. My previous 2015 BMW X3 had a 4 year service deal covering not only oil changes but also brakes, wiper blades, etc. BMW has recently changed this to only 3 years and oil changes and fluids only. This almost made me think about other manufacturers. I guess this is a dumbying down of the brand. More

The service was fantastic, the staff are friendly and helpful The costs are to the roof, BMW issues The loaner car is very helpful Keep up the good service helpful The costs are to the roof, BMW issues The loaner car is very helpful Keep up the good service More

Change engine oil and a small maintenance The service was very good. Job well done for fixing my car. People are friendly and professional. Building is clean and well maintain. I'll return soo The service was very good. Job well done for fixing my car. People are friendly and professional. Building is clean and well maintain. I'll return soon. More

Just purchased 11 car of my life. This experience was actually enjoyable. Thanks to jerry, steve, mike, and harry. Great car great price and great apr. Thanks. Rb actually enjoyable. Thanks to jerry, steve, mike, and harry. Great car great price and great apr. Thanks. Rb More

Inspection for damage on car I had to come in for an inspection on dmage for my car, everyone was very friendly and helpful. Thank you for the assistance and pleasant experience! I had to come in for an inspection on dmage for my car, everyone was very friendly and helpful. Thank you for the assistance and pleasant experience! More

Experience from beginning to end was so easy and fast. I live out of town so Greg made sure before I got to the deal ship everything was taken care of the day of purchasing the vehicle it was smooth and we live out of town so Greg made sure before I got to the deal ship everything was taken care of the day of purchasing the vehicle it was smooth and we were in and out. He was the nicest most honest salesman I have ever dealt with. More

iam waiting for the second key and manual that i was promised then ill complete review my review is not complete now at this time promised then ill complete review my review is not complete now at this time More

Dan and Tom were fantastic! Very helpful and friendly. Very prompt in getting back to me and answering any questions that I had. We love our new car! Very prompt in getting back to me and answering any questions that I had. We love our new car! More

We always receive great service at BMW Middleburg. The service staff is very accommodating and knowledgeable. I appreciate their friendliness and their professionalism. Thank you. service staff is very accommodating and knowledgeable. I appreciate their friendliness and their professionalism. Thank you. More