BMW of Westlake

Repeat customer This is the second time I've purchased a CPO BMW 3 series from Jerry. His easy going, humorous, and friendly nature with attention to detail makes for This is the second time I've purchased a CPO BMW 3 series from Jerry. His easy going, humorous, and friendly nature with attention to detail makes for an excellent customer service experience. The Westlake dealership is immaculate and efficient. I would highly recommend any friend or family to shop here. Additionally, I did not feel any high pressure sales from Jerry or Adam. More

Great service Great people to do business with. Eager to help you in any way. Would highly recommend this Dealership⭐️⭐️⭐️⭐️⭐️ We give them a 5 star rating. We are Great people to do business with. Eager to help you in any way. Would highly recommend this Dealership⭐️⭐️⭐️⭐️⭐️ We give them a 5 star rating. We are seniors an they answered any questions or we had an concerns. More

BMW X1 Purchase - High Quality Service We had a great experience in purchasing a new 2019 X1 from this dealership. We traveled 2.5 hours to make the purchase so we had to entrust the team ( We had a great experience in purchasing a new 2019 X1 from this dealership. We traveled 2.5 hours to make the purchase so we had to entrust the team (Nez in particular) with pictures of the vehicle. We found the highly sought after White 2019 X1 online and felt very comfortable with our online interaction that we committed to purchase. When we arrived everything was as advertised and even better. The level of service and professionalism was 10 star! Thanks to the Westlake BMW Team and particularly Nez for the great experience. we would recommend this dealership to anyone More

Lease of a BMW X1 Series Our BMW Client Advisor, Nez Faraj made the whole process go smoothly and accurately. He was professional and everything was processed in a timely man Our BMW Client Advisor, Nez Faraj made the whole process go smoothly and accurately. He was professional and everything was processed in a timely manner. He helped us find exactly what we were looking for. More

Two exceptional people in sales & service at BMW of Westlake I’ve tried several BMW dealerships in the NEO area over the years, but haven’t found a better combination of sales and service than at BMW of Westlake I’ve tried several BMW dealerships in the NEO area over the years, but haven’t found a better combination of sales and service than at BMW of Westlake, largely due to Jerry Mancini in sales and Brittaney Quick in service. My wife and I had both previously purchased CPO vehicles with Mr. Mancini and had such a wonderful experience that he was my only choice for my recent 2020 M340 purchase. Jerry is everything we look for in a car salesman - professional, knowledgeable, no-pressure, honest and attentive. And he’s just a wonderful person as well. My wife and I also take our vehicles to BMW of Westlake for service, and we always make a point to work with Brittaney Quick. Brittaney really understands the meaning of “customer service” and always goes the extra mile. There’s never anything fun about service or unexpected repairs, but Brittaney always finds a way to make the experience easier and more pleasant. She really makes you feel like a valued customer. More

Ken Delk took his time and found out my needs and then put me in a car that fit those needs. He was in no rush and talked about all the great features during a lengthy test drive. He also never tried to o put me in a car that fit those needs. He was in no rush and talked about all the great features during a lengthy test drive. He also never tried to over sell me. More

C.T. RULES As always---GREAT SERVICE!---do not change a thing. Cassie always friendly, keeps me informed. Great wash job after service, my car looked like it jus As always---GREAT SERVICE!---do not change a thing. Cassie always friendly, keeps me informed. Great wash job after service, my car looked like it just came off the showroom floor More

CPO 2016 BMW 328i xDrive Buying the car from Michigan, Jimmy was very professional, honest, and patient answering all our questions and addressing our special requests before Buying the car from Michigan, Jimmy was very professional, honest, and patient answering all our questions and addressing our special requests before coming to the dealership. He prepared the car nice and clean for our inspection and ready for a test drive. He made our trip to the dealership totally worth it and saved a lot of our time and money on the whole purchasing process and the title transferring. Signing the paperwork with Mike was relaxing and fun. It took less time than what we expected. Derek demonstrated packages and options on my vehicle and setup garage-door opener for us. He was very professional and patient with our questions. We were treated with courtesy and respect, and would definitely recommend Jimmy, Mike and Derek as well as BMW of Westlake. More

When you have driven the ultimate driving machine over the past 25 years, you meet a team of people that continues to make your experience ultimate. Mr. Ken Delks. Excellant. the past 25 years, you meet a team of people that continues to make your experience ultimate. Mr. Ken Delks. Excellant. More

Awesome! I have NEVER received such supreme service from any dealer in all my car buying experiences as I did with BMW of Westlake! The entire team was excepti I have NEVER received such supreme service from any dealer in all my car buying experiences as I did with BMW of Westlake! The entire team was exceptionally nice and courteous and they made the process seamless from beginning to end. I spent about an hour at the dealer and most of that time was spent with the BMW Genius giving us an overview of the vehicle. I will definitely recommend this dealer and I will most certainly be back to purchase (or lease) in the future! I found a dealer for life 🤗 More