BMW of Westlake

First Time Everyone from Kelly and Dan and Ian were helpful. Ian showed me everything in the car and Kelly did a good job in helping sort everything out for the Everyone from Kelly and Dan and Ian were helpful. Ian showed me everything in the car and Kelly did a good job in helping sort everything out for the sale. I would go to them again for any future opportunities. More

Fabulous Our experience was so wonderful... I absolutely hate the car buying process and this is my 2nd BMW and once again I was not disappointed.... if you wa Our experience was so wonderful... I absolutely hate the car buying process and this is my 2nd BMW and once again I was not disappointed.... if you want a great price, great service, and friendly staff you need to visit BMW of Westlake 💋💋 More

Excellent Experience!! BMW of Westlake was very professional, efficient and courteous to deal with. I would definitely recommend BMW of Westlake to any prospective buyers BMW of Westlake was very professional, efficient and courteous to deal with. I would definitely recommend BMW of Westlake to any prospective buyers that are in the market. More

Attentive staff; efficient service This review is for the service center in Middleburg Heights. I went first for an oil change, and then to get new spark plugs. Both times I dealt wit This review is for the service center in Middleburg Heights. I went first for an oil change, and then to get new spark plugs. Both times I dealt with Cassie. Cassie was straight-forward, and clearly communicated what needed to be done. I drove all the way over to Middleburg from the east side, due to poor service at a different dealer's service center. It was worth the time, as Cassie and the technicians were very efficient, timely, and respectful. I would both return to this service center, and recommend it to other BMW owners. More

Excellent Things were Excellent with Mr. Zito five stars!! Thank you for your Service and Sales!! Things were fast and was order mats and a coffee mug!! I’m so Things were Excellent with Mr. Zito five stars!! Thank you for your Service and Sales!! Things were fast and was order mats and a coffee mug!! I’m so excited of my purchase!! More

Fantastic Experience at a True Professional Dealership BMW of Westlake is a true Professional Car Dealership. From the moment I walked in to purchase my car to moment I drove the car off the lot, everbody BMW of Westlake is a true Professional Car Dealership. From the moment I walked in to purchase my car to moment I drove the car off the lot, everbody there treated my wife and I with the upmost dignity and respect. Our salesman Jimmy Laumer, was extremely helpful in ordering/finding my dream car. It was the most hassle free car purchase I have made. The next time I am in the market for a new car, I will be returning to BMW of Westlake, due to their superior hospitality and professionalism. More

Awesome Service Great service got my SUV in immediately got it repaired and on the road again. THANK YOU CHRISTIAN for the fast service and taking the time to explain Great service got my SUV in immediately got it repaired and on the road again. THANK YOU CHRISTIAN for the fast service and taking the time to explain to me all about my vehicle!! I appreciate everything you did to fix my BMW!! Best service ever so again THANK YOU CHRISTIAN!!! More

BMW dealer garage expensive? I think it costs too much to have work done by the dealer garage. But I also know the shade tree mechanic i use for my other cars didnt' swap the cabi I think it costs too much to have work done by the dealer garage. But I also know the shade tree mechanic i use for my other cars didnt' swap the cabin air filter and mice moved in and it all cost more than if I''d taken the car to the dealer... get what you pay for... More

Replacing defective seat cover Very professional staff specialist Cassie who ordered the seat cover and promptly informed me it is ready to be installed. Provided a car while the re Very professional staff specialist Cassie who ordered the seat cover and promptly informed me it is ready to be installed. Provided a car while the repairs took place. More

Always awesome Bmw of Westlake and Middleburg have always been top notch. Haven’t let me down yet! Always make sure my car and myself are well taken care of. Thanks Bmw of Westlake and Middleburg have always been top notch. Haven’t let me down yet! Always make sure my car and myself are well taken care of. Thanks guys! More