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BMW of Westlake
Westlake, OH
5,274 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,274 reviews
February 04, 2021
John has always taken care of all my service needs. You won't be disappointed taking your vehicle to BMW of Westlake they sure know how to get the car in and out back to you in proper working conditions. I won't be disappointed taking your vehicle to BMW of Westlake they sure know how to get the car in and out back to you in proper working conditions. I will continue to buy and service here. More
by Qasim Shirazi
Verified CustomerEmployees Worked With
February 03, 2021
Nothing but great experiences with the sales and service of my BMWs. Good communication and hassle-free interactions with everyone there. I've purchased two vehicles from Ken and I will continue to work w of my BMWs. Good communication and hassle-free interactions with everyone there. I've purchased two vehicles from Ken and I will continue to work with him in the future. More
by tmnaeem
Employees Worked With
February 03, 2021
Got a screw in the tire, they had one in stock. Also changed my brake fluid and washed my car. All in about an hour and a half changed my brake fluid and washed my car. All in about an hour and a half More
by cedarhank
February 01, 2021
One of my best car buying experiences ever. Feel like we received a great deal and John explained everything thouroghly and handled the entire transaction professionally. received a great deal and John explained everything thouroghly and handled the entire transaction professionally. More
by dgg2610
February 01, 2021
Super fast service and great communication. Christian did a great job of explaining the problem and getting it fixed right away. Never have any issues with this service department. a great job of explaining the problem and getting it fixed right away. Never have any issues with this service department. More
by DAVID.HOUT
Employees Worked With
Christian Gufreda
January 31, 2021
Clean and friendly welcome, solid communication from John Redden and I ended up with a good deal on buying my first used BWM 750 car. Redden and I ended up with a good deal on buying my first used BWM 750 car. More
by devlinriley
Employees Worked With
Other Employees :
Fred Palmer, Justin Niedzwiecki
January 30, 2021
Good job pinpointing an oil leak on my x5.They put at Good job pinpointing an oil leak on my x5. They put at racer dye in a couple months back. And last visit they got it . Another place thought it was e Good job pinpointing an oil leak on my x5. They put at racer dye in a couple months back. And last visit they got it . Another place thought it was elsewhere. Now I know. More
by Z4x5guy
Employees Worked With
Mechanics, Cassie Thadeus
January 29, 2021
Working with the staff was a pleasant experience. Everything went smoothly from trading in our car to purchasing our first BMW. Great explanation on how to use all of the features on th experience. Everything went smoothly from trading in our car to purchasing our first BMW. Great explanation on how to use all of the features on this car. More
by DROMANO0
January 28, 2021
Always a pleasant experience going there, from the state of the art facility, to the sea of beautiful cars, to the great sales people and service department. No disappointments at BMW Westlake! of the art facility, to the sea of beautiful cars, to the great sales people and service department. No disappointments at BMW Westlake! More
by bestrex
