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BMW of Westlake

Westlake, OH

4.8
4,548 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,548 reviews

January 05, 2018

My New BMW3 Series Had a great experience getting my new car 2 weeks ago. Steve and Adam made the process of getting a new car very easy. Nate was awesome how he went ov More

by Mango1937
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb, Steve Mihalic
January 05, 2018

Very positive purchasing experience Ken Delk was very responsive and helpful in assisting my car purchase. I highly recommend working with him and Westlake BMW on your next new car. More

by ohstalum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Tunnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2018

Bought a New 5 series with Steve I had a great experience working with Steve Mihalic on the purchase of my new car. He exceeded all of my expectations and Steve and his team are a per More

by Carson08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mihalic
January 04, 2018

Excellent experience from start to finish! My wife and I were shopping for a new 328d wagon, and we started our search by visiting the BMW of Westlake dealership. So glad that we did. We reall More

by asmeltzer08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Mihalic, Putrri Padbatan, Justin Niedzwiecki
January 03, 2018

Great dealership Great experience buying our car. Sales team is top class. We will have them in mind when shopping next car buying experience and will recommend them t More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Mihalic
January 03, 2018

Perfect Excellent sales and service. Got exactly what I wanted. Couldn't be happier. Steve was very knowlegable and enjoyed working with him to find the ca More

by Cookiemonster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mihalic
January 03, 2018

Excellent experience This is my fifth BMW . We've been working with John Caruso, one of the salesman at BMW of Westlake and he has always very courteous, extremely help More

by Susan/love my ordered car!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2018

Satisfied customer Good dealer support, good follow up on inquiries ,Supportive sales staff Returned to the dealership do to good experience with previous lease, ha More

by Catguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mihalic
January 03, 2018

Car purchase Reached out to Ken Delk and was given information that was very useful. Purchased a car shortly after and his service was impeccable. He was polite, More

by Stylin in my 2nd BMW!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Niedzwiecki
January 02, 2018

Great Experience I recently purchased a BMW X3 at BMW Westlake. Steve Mihalic, Jimmy Laumer and Nate Lieb were great to work with and answered all of my questions. I w More

by crystallynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Laumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb, Steve Mihalic
Jan 02, 2018 -

BMW of Westlake responded

Thanks for the awesome review!

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