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BMW of Westlake

Westlake, OH

4.8
4,596 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,596 reviews

March 22, 2018

Great support and service Service was awesome. Ken did a fantastic job of meeting my needs. He was patient and extremely helpful. Nate was awesome explaining my car's new feat More

by Big Papi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb, Jim Strunk
March 20, 2018

Found a deal Jerry was low-pressure and willing to work with me on the price of a loaded CPO X5. He was patient with my multiple test drives. More

by Joseph Lubben
Recommend Dealer
Yes
Employees Worked With
Jerry Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2018

Straight forward deal John contacted me after an internet request on a car. He was honest and straight forward and had the deal complete the next business day. Everything w More

by Hlbose72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2018

Terrific experience This was my first time purchasing a vehicle out of state as I live in New York. The trip to Ohio was more than worth it based on the customer experien More

by RyanBMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mihalic
March 18, 2018

Another great experience Once again, John Caruso, made leasing a BMW as enjoyable as possible. Because John is so experienced and professional, I would recommend John and th More

by Sandra Negrelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2018

Friendly and Knowledgeable This was the second time I have purchased a used BMW from Steve Mihalic. He is extremely helpful in finding the right car with great dealer service to More

by Love my BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Mihalic, Justin Niedzwiecki
March 13, 2018

Amazing I was nervous and worried because this was my first time buying a car. But everything went well and I was able to buy my first car thanks to Steve. More

by Jandrick18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Mihalic
March 13, 2018

Awesome I purchased a brand new M2 from John as an out of state buyer. The process was very easy, John was very easy to work with and made the whole process a More

by 2018 M2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2018

STEVE MIHALIC IS THERE FOR YOU!! Steve helped us lower the price on our 2015 BMW to a price we were happy to pay. Isn't that what you want, too? LOVE LOVE LOVE MY NEW CAR Janet More

by Wintersucks1954!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Mihalic
March 07, 2018

A very satisfied customer We enjoyed working with Ken Delk. I went in knowing what I wanted and he delivered without wasting time on a sales pitch or price hackling. If you’re More

by Football family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Delk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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