BMW of Westlake

Excellent experience with the dealership. Excellent staff, nice ambience and fair pricing. I would recommend this dealership my friends and family. We got the care we wanted and we had no majo Excellent staff, nice ambience and fair pricing. I would recommend this dealership my friends and family. We got the care we wanted and we had no major problems! More

Absolutely excellent The process from when I first pulled into the dealership and met the salesman to the time we drove the car off the lot...was absolutely nothing less t The process from when I first pulled into the dealership and met the salesman to the time we drove the car off the lot...was absolutely nothing less than exceptional. More

Absolutely fantastic Jerry was absolutely fantastic and stress-free to deal with. There was no pressure and he just lets you make the decision for yourself after giving yo Jerry was absolutely fantastic and stress-free to deal with. There was no pressure and he just lets you make the decision for yourself after giving you the information that you need. I would highly recommend it. Nez was also very knowledgeable about the car and helping us with all of its features! Great service! More

Great Service John and Justin were great helping me select the car I wanted and showing me how to enjoy all the great features! Excited to be a part of the BMW fami John and Justin were great helping me select the car I wanted and showing me how to enjoy all the great features! Excited to be a part of the BMW family! More

Great customer service !!!!!!! All staff was very helpful ,went extra mile to help us and meet our needs and expectations. They did what everyone else said wasn't possible. we ar All staff was very helpful ,went extra mile to help us and meet our needs and expectations. They did what everyone else said wasn't possible. we are from a different state,but i will definitely go there to get my next car. More

Helpful in all aspects of the buying/leasing experience Overall excellent experience in all aspects of the buying/leasing process. Nate Lieb and Mike Niedzwiecki were highly professional, knowledgeable and Overall excellent experience in all aspects of the buying/leasing process. Nate Lieb and Mike Niedzwiecki were highly professional, knowledgeable and personable. Thanks to both. More

Great people Alicia and the rest of the team at BMW Westlake were easy to work with and very helpful. They listened to all of my needs and made sure I was satisfie Alicia and the rest of the team at BMW Westlake were easy to work with and very helpful. They listened to all of my needs and made sure I was satisfied! More

Putrri Padbatas represents the BEST in BMW customer service. We just recently received our first ever BMW. Our sales personnel, Putrri Padbatras guided us thoroughly through the process so that we received all t We just recently received our first ever BMW. Our sales personnel, Putrri Padbatras guided us thoroughly through the process so that we received all that we wanted . She educated us along the way so that we both had the knowledge to make the best decisions for our needs. Putrri always greeted us warmly and professionally. It is because of this outstanding employee of Westlake BMW, that we have had the most rewarding experience of any automobile in our car-driving life. Should there be another BMW in our future, we would request Putrri again. Thank you for your time and attention to our needs. Bill & Cheryl Watterson More

Steve Mihalic is the best of the best Steve Mihalic is the best sales advisor I have ever dealt with. With some issues that I have had with my car, Steve went out of his way to drive my c Steve Mihalic is the best sales advisor I have ever dealt with. With some issues that I have had with my car, Steve went out of his way to drive my car for 2 days to see if the issue can be duplicated. He is so very caring goes out of his way to satisfy the customer. There are very few sales advisors who pays so close attention to details for his clients. My Kudos goes out to him for a job well done, and needs the dealership recognition for his outstanding customer service. More

Excellent, personalble, and overal great experience Alicia Taylor was wonderful. She listened to what I wanted, follow up with me after our first encounter, and everything fell into place. She treated Alicia Taylor was wonderful. She listened to what I wanted, follow up with me after our first encounter, and everything fell into place. She treated me more like family! That is what BMW is all about. Alicia gave me the ultimate car buying experience to purchasing my ultimate driving machine! This is my 3rd BMW, Alicia exceed my expectations, and made my experience easy! Thank you Alicia and keep up the great work! More