BMW of Westlake

Excellent Service-SUPERB experience overall! Alicia Taylor was an excellent salesperson who executed the sales process in a "painless" and "polished" manner. She was very attentive and informati Alicia Taylor was an excellent salesperson who executed the sales process in a "painless" and "polished" manner. She was very attentive and informative throughout the purchasing process and ensured that my time was respected. Alicia's approach to a service oriented experience has ensured that I will most certainly return to Westlake BMW. Also, I would be remiss if I did not mention that the finance and genius team were superb as well. While I have owned several high end luxury vehicles, I must say that in totality- this was the best vehicle purchasing experience. I would certainly recommend this dealership to friends looking to purchase a BMW. ~ Dr. Mimi Wiley More

The Best Howard made the process of purchasing our new vehicle easy! Not only was the process seamless, Howard's dedication to us, and professionalism througho Howard made the process of purchasing our new vehicle easy! Not only was the process seamless, Howard's dedication to us, and professionalism throughout the process, makes us want to purchase more vehicles with him! This location is by far above par, and Howard is a direct reflection of what the dealership represents! More

Professional and Outstanding Customer Service The level of service that we experienced from "Q" and Dan at Middleburgh Hts BMW was great! From the moment that we called from Columbus OH to inquir The level of service that we experienced from "Q" and Dan at Middleburgh Hts BMW was great! From the moment that we called from Columbus OH to inquire about a vehicle we saw online to the moment we pulled off the lot with our new vehicle we were treated WELL! Not a moment were there any high pressure sales pitches or attempts to sell us something that we weren't interested in. The experience was so great that we ended up purchasing a second vehicle from "Q". If you're looking to purchase a pre-owned BMW do yourself a favor and lookup "Q" at Middleburgh Hts BMW. He is very passionate when it comes to "The Ultimate Driving Machine." More

Easy Experience I recently purchased a car from Q the process was very smooth all of my questions were answered and the dealership was very easy to work with on negot I recently purchased a car from Q the process was very smooth all of my questions were answered and the dealership was very easy to work with on negotiation, we agreed on a fair price without the normal stress that goes into that process. I would definitely return to purchase another vehicle when that time comes. When I picked up the car, it had been detailed and was in excellent condition. Overall very happy with the process. More

Excellent experience! My husband and I just purchased two vehicles from Q and I have to say that is was the most stress free car sale I have ever had! Everyone we came in c My husband and I just purchased two vehicles from Q and I have to say that is was the most stress free car sale I have ever had! Everyone we came in contact with were all very pleasant and helpful. We worked primarily with Q and Dan and both were very professional and knowledgeable. I would recommend this dealership if you are looking to purchase a quality vehicle in a stress dress environment. More

Automoblle purchase We had a wonderful experience purchasing a BMW from John Caruso. Also an excellent experience overall for the whole dealer. Highly recommend this deal We had a wonderful experience purchasing a BMW from John Caruso. Also an excellent experience overall for the whole dealer. Highly recommend this dealer, salesman, finance manager and support staff. (Gary&Sandi) More

New Car I went in to test drive an X4, loved it, and bought the car the same day. Everyone at the dealership was super friendly, accommodating, and easy to wo I went in to test drive an X4, loved it, and bought the car the same day. Everyone at the dealership was super friendly, accommodating, and easy to work with. More

First BMW John Redden at BMW of Westlake was very helpful and patient throughout the deal. I wasn't sure if I wanted to buy or lease. He provided all the info John Redden at BMW of Westlake was very helpful and patient throughout the deal. I wasn't sure if I wanted to buy or lease. He provided all the info I needed. I didn't have to sit around for hours waiting for paper work to be processed and there was no hard sell on the car. If this car lives up to my expectations, they will have my business again. More

Great Service on Finding me a used Car It was time to replace my old 2000 323i BMW so I talk to Steve Mihalic at BMW of Westlake and he hooked my up the best lease deals going on. Not only It was time to replace my old 2000 323i BMW so I talk to Steve Mihalic at BMW of Westlake and he hooked my up the best lease deals going on. Not only did he help me get into my 528xi but he came to the Middleburg Hts location because it was closer to me. He went out of his way to bring me the car I wanted and could not have asked for better service. I got this lease at a great price and everything was brought to me for my ease. If your looking for a great deal on BMW's then this is the place for you. More

Great First BMW Experience I really enjoyed the entire sales experience. Ken was extremely professional. He was knowledgable and most helpful getting us a fair price. I will be I really enjoyed the entire sales experience. Ken was extremely professional. He was knowledgable and most helpful getting us a fair price. I will be returning next year to purchase another BMW. More