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BMW of Westlake
Westlake, OH
4,547 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,547 reviews
October 31, 2024
BMW of Westlake has a great sales department and service department very informative and nice people department very informative and nice people More
by ssorber
October 30, 2024
Brittany is the best service manager I have ever had. She has always done everything to help when I need to bring in one of my BMW’s She has always done everything to help when I need to bring in one of my BMW’s More
by RWFARRO
Verified CustomerEmployees Worked With
October 29, 2024
On time and efficient. The people I dealt with were very professional. Great job. Thanks The people I dealt with were very professional. Great job. Thanks More
by MPMCCONNELL7
Employees Worked With
October 29, 2024
Andrew was great. I have been critical in the past but this was a solid experience. I have been critical in the past but this was a solid experience. More
by SMITEKMARK
October 29, 2024
Wonderful service team! Always honest, efficient, on time, and take great care of my car Always honest, efficient, on time, and take great care of my car More
by JS
October 28, 2024
BMW Of Westlake is always very helpful and professional. I would highly recommend their services I would highly recommend their services More
by GTHEOFILOS
Employees Worked With
October 28, 2024
Great experience. Everyone was super friendly and knowledgeable. They made my purchase super easy. I definitely would recommend. Everyone was super friendly and knowledgeable. They made my purchase super easy. I definitely would recommend. More
by ROBERT.VANCUREN.JR
October 26, 2024
Very good service received on our BMW X7 recall. We will return for addition services as required. We will return for addition services as required. More
by SALLYP_57
October 26, 2024
Dealership was very efficient with my car repair and everyone I came in contact with was friendly and informative The only reason that I gave, the dealership a four star is because they didn’t have a everyone I came in contact with was friendly and informative The only reason that I gave, the dealership a four star is because they didn’t have a rental car that I could use to get back and forth to work. and I was without a car for three days. Previously when I had to have work done on my car at a different BMW dealership, they offered me a loaner vehicle, which was a really sharp, sporty BMW. Would’ve loved to have bought it, but wasn’t in the market to buy a vehicle at that time. . More
by MY2001SS
October 26, 2024
The first time we had the car serviced the reason we took it in was not addressed it was a noise around the front driver side tire. The second time i already told you about. When we purchased the vehicle eve it in was not addressed it was a noise around the front driver side tire. The second time i already told you about. When we purchased the vehicle everything was excellent from sale to financing. We have not experienced this with service. I think it was Cory who worked on are vehicle both times. More
by JPANUTO
Employees Worked With
