BMW of Westlake

excellent service the experience was phenomenal from ordering to pickup. they were gracious enough to get me in several days early for pickup. can’t wait to get my next the experience was phenomenal from ordering to pickup. they were gracious enough to get me in several days early for pickup. can’t wait to get my next BMW here. More

SALESMAN JERRY MANCINI JERRY WAS THE BEST SALESMAN I EVER HAD. HE WAS INFORMATIVE AND EXPLAINED ALL THE FEATURES THE CAR HAD. I WILL TELL ANYONE LOOKING FOR A BMW TO CONTACT JERRY WAS THE BEST SALESMAN I EVER HAD. HE WAS INFORMATIVE AND EXPLAINED ALL THE FEATURES THE CAR HAD. I WILL TELL ANYONE LOOKING FOR A BMW TO CONTACT JERRY BECAUSE THEY WILL BE VERY HAPPY AND SATISFIED WITH THE SERVICE HE PROVIDES. HAPPY CUSTOMER, LOUISE PACE More

Excellent experience This was a very friendly and positive experience. A very hands-on and helpful approach that made me very comfortable un buying my BMW. My sales profes This was a very friendly and positive experience. A very hands-on and helpful approach that made me very comfortable un buying my BMW. My sales professional was very honest, knowledgeable and hassle free. The dealership was friendly, very inviting and not pushy at all. I also was impressed with their approach of not having me leave until i was comfortable with knowing the functions of my car and its accessories. Their helpful approach and allowing the car to speak for itself helped me make the decision to buy there. More

Great support and service Service was awesome. Ken did a fantastic job of meeting my needs. He was patient and extremely helpful. Nate was awesome explaining my car's new feat Service was awesome. Ken did a fantastic job of meeting my needs. He was patient and extremely helpful. Nate was awesome explaining my car's new features. And as always Jim and Brittaney make service a breeze. More

Found a deal Jerry was low-pressure and willing to work with me on the price of a loaded CPO X5. He was patient with my multiple test drives. Jerry was low-pressure and willing to work with me on the price of a loaded CPO X5. He was patient with my multiple test drives. More

Straight forward deal John contacted me after an internet request on a car. He was honest and straight forward and had the deal complete the next business day. Everything w John contacted me after an internet request on a car. He was honest and straight forward and had the deal complete the next business day. Everything was exactly as discussed. His service was professional and engaging. It was a pleasure doing business with him and the dealership and worth the 3 hour drove from MI. More

Terrific experience This was my first time purchasing a vehicle out of state as I live in New York. The trip to Ohio was more than worth it based on the customer experien This was my first time purchasing a vehicle out of state as I live in New York. The trip to Ohio was more than worth it based on the customer experience I had with Steve Mihalic. He was a great resource in the buying process as there are extra steps to transporting a car out of state. He negotiated a great deal for me and ensured everything was ready when I arrived. Extremely professional, responsive, and honest. Highly recommend you go see him if you are considering a BMW. More

Another great experience Once again, John Caruso, made leasing a BMW as enjoyable as possible. Because John is so experienced and professional, I would recommend John and th Once again, John Caruso, made leasing a BMW as enjoyable as possible. Because John is so experienced and professional, I would recommend John and the highly trained group of friendly, helpful people to anyone. This was the third car I’ve leased from John Caruso, and it will definitely not be my last. Sincerely, Sandi Negrelli More

Friendly and Knowledgeable This was the second time I have purchased a used BMW from Steve Mihalic. He is extremely helpful in finding the right car with great dealer service to This was the second time I have purchased a used BMW from Steve Mihalic. He is extremely helpful in finding the right car with great dealer service to back him. More

Awesome I purchased a brand new M2 from John as an out of state buyer. The process was very easy, John was very easy to work with and made the whole process a I purchased a brand new M2 from John as an out of state buyer. The process was very easy, John was very easy to work with and made the whole process as easy as possible. The vehicle and paperwork were all ready when I showed up and I am more than pleased with the purchase and the customer service. I would definitely recommend this dealership. Mike and Nez were awesome as well! More