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BMW of Westlake
Westlake, OH
4,558 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,558 reviews
August 22, 2024
They have done everything in their power to get my vehicle completed. All done as expected. vehicle completed. All done as expected. More
by JOHNWYNNE4
Verified Customer
August 22, 2024
Service staff remain exemplary and look forward to a continuing partnership. Please that everyone on my behalf. continuing partnership. Please that everyone on my behalf. More
by JOEDREHER
Employees Worked With
August 21, 2024
The BMW Service Advisor Andrew Shaw was excellent. My 2011 BMW had a complicated issue and Andrew never gave up and worked hard to resolve the issue. My 2011 BMW had a complicated issue and Andrew never gave up and worked hard to resolve the issue. More
by Michael O’Brien
Employees Worked With
August 20, 2024
Great dealership. Ryan help me to make correct decision. Very thank you for your service. Ryan help me to make correct decision. Very thank you for your service. More
by Sam Chaykovskyy
August 20, 2024
Friendly with great communication and excellent service! I would recommend BMW of Westlake to friends and family. I would recommend BMW of Westlake to friends and family. More
by SCOTT@CLEVELANDMENU.COM
Employees Worked With
August 20, 2024
Very professional Crew to work with the building maintenance very well in order 7 days a wek maintenance very well in order 7 days a wek More
by opeanfos281
Employees Worked With
August 20, 2024
Found dealer prices overly expensive. Tire rotation 70$ vs 50 in other BMW dealer. I had to request service video as well. Tire rotation 70$ vs 50 in other BMW dealer. I had to request service video as well. More
by Stan Y
August 17, 2024
My visit to the Service department was standard nothing exceptional! I will visit again to service my vehicle. exceptional! I will visit again to service my vehicle. More
by JSAUNDERS0497
Employees Worked With
August 17, 2024
The service team was very accommodating. My rental car was ready to go right away My rental car was ready to go right away More
by VIALISSCOOL
Employees Worked With
August 16, 2024
The service team were accommodating, the loaner car was fabulous, and up to date info through out the day! fabulous, and up to date info through out the day! More
by BRENDAMSMITH23
