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BMW of Westlake

Westlake, OH

4.8
4,627 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,627 reviews

January 05, 2024

Mathhew was very nice explaining the options available to fix my car unfortunatly I wasn't able to get it seviced because I couldn't afford the cost.It was over my budget Thank you More

by YAZAMI5BARSA
Recommend Dealer
Yes
Employees Worked With
Matthew
Jan 05, 2024 -

BMW of Westlake responded

Thanks for the five stars!

January 05, 2024

Kelly did a wonderful job of putting a good deal together for the car I wanted More

by Stonecold1572003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

BMW of Westlake responded

Thanks for the great review about Kelly!

January 04, 2024

My experience with the service department is always pleasant, very courteous staff, and always accommodating. More

by JDillingham
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory McConville
Jan 04, 2024 -

BMW of Westlake responded

Thanks for the great review!

January 04, 2024

I had routine maintenance down and Cory was attentive and kept me informed. Thanks Cory. More

by kendelk
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory McConville
January 04, 2024

Concise, to the point, friendly. Etc etc etc etc etc etc etc etc etc etc More

by CRAIG.WYSOCKI
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory McConville
Jan 04, 2024 -

BMW of Westlake responded

Thanks for the positive review!

January 03, 2024

I always feel confident that I have been given honest recommendations and have received the best service for my vehicle that is possible. More

by borysepakush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Filo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Czaplenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

BMW of Westlake responded

Thanks for the positive review!

January 03, 2024

Professional and experienced! They always have respect and treats you like a family... I'm pleased to have them taking care of my car! More

by DANELOS23
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Quick
Jan 03, 2024 -

BMW of Westlake responded

Thanks for the awesome review!

January 03, 2024

Very efficient scheduling process, Cory was polite, informative, proactively updated me on the status. The work was complete inside the estimated time and the vehicle was delivered clean and ready to g More

by CHRYBA24
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory McConville
Jan 03, 2024 -

BMW of Westlake responded

Thanks for the awesome review!

January 03, 2024

Each visit is a pleasant experience. Their customer service is unparalleled, and the cars are a joy to drive. More

by ccb11
Recommend Dealer
Yes
Employees Worked With
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Cavanagh
Jan 03, 2024 -

BMW of Westlake responded

Thank you for the positive review!

January 03, 2024

Great My experience was absolutely perfect. Your appointment was kept and the services were provided. Thank you very much. More

by HCMARSICO
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Shaw
Jan 03, 2024 -

BMW of Westlake responded

We appreciate the positive review!

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