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2,050 Reviews of BMW of Westlake - Service Center
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April 09, 2025
I always get taken care of at Westlake BMW. Great waiting room and a ton of BMW swag. Great waiting room and a ton of BMW swag. More
by jhandley158
Verified Customer
April 09, 2025
They are always honest and very transparent with work that needs to be done so you have a full understanding of their rationale. that needs to be done so you have a full understanding of their rationale. More
by MICHAEL.B.MURRAY0912
April 08, 2025
BMW does not get their recognition just by the name. It’s by all the employees from the sales department the accounting department and the service department are the ones that make up BMW.. an example o It’s by all the employees from the sales department the accounting department and the service department are the ones that make up BMW.. an example of this is Brittany in the service department. What a friendly, thorough, and an amazing person. Totally professional. Because of her, I visit this location. And I will not go to any other location. Thank you guys very much. We love you all. More
by TOBYJOE444
April 08, 2025
Very good dealership and very happy with sales and service staff. No issues whatsoever. I recommend them to everybody service staff. No issues whatsoever. I recommend them to everybody More
by MEGUAYMD
Employees Worked With
April 06, 2025
I showed another mechanic the video and he said my timing chain is not loose at all. They also offered me a quote but no breakdown of labor and parts. I had to ask them. I believe I was overcharged to see wh chain is not loose at all. They also offered me a quote but no breakdown of labor and parts. I had to ask them. I believe I was overcharged to see why the engine light was on . There are no parts for the recall on my vehicle no advice given on what part it is or if the vehicle is safe to drive. No military discount More
by R2PW2B
Employees Worked With
April 04, 2025
Cory is very responsive and the BMW service is great when I bring my car in for service I bring my car in for service More
by CORSICI
Employees Worked With
April 03, 2025
Not an awful experience, but not great. Not overly communicative, quoted me an exorbitant amount for the needed repairs. Not overly communicative, quoted me an exorbitant amount for the needed repairs. More
by tom.runger
Employees Worked With
April 03, 2025
Cory and all the BMW Westlake folks were great. Very polite and professional and got me in and out in no time. Thanks and I’ll return for sure. Very polite and professional and got me in and out in no time. Thanks and I’ll return for sure. More
by ghsmith312
Employees Worked With
April 02, 2025
They are very professional and accommodating, purchase is just the begging it is service that make the difference in car ownership just the begging it is service that make the difference in car ownership More
by Bernie B
Employees Worked With
April 02, 2025
Best dealer you could go, best service and attention, definitely will come back for my next service definitely will come back for my next service More
by JAIMITO271191
