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1,990 Reviews of BMW of Westlake - Service Center
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February 01, 2024
Thanks for the great service. Cory gave me a discount when I had some problems with the electronic payment system (it was user error but he still felt bad)... my car was ready in Cory gave me a discount when I had some problems with the electronic payment system (it was user error but he still felt bad)... my car was ready in a jiffy. .. and I got a lot of work done while I waited. More
by BARB15
Verified Customer
January 31, 2024
There was not much of a conversation nor experience. It was very much transactional. I asked about getting a tow hitch installed and the response was that it wasn't available for my vehicle because it d It was very much transactional. I asked about getting a tow hitch installed and the response was that it wasn't available for my vehicle because it doesn't have a factory package; that's all. I kept having to ask questions to find out more information. My previous experience, with Jim, was better. More
by El__Quijote
January 30, 2024
The dealership is nice, they provide drinks for the wait and had a pretty maintain bathroom. and had a pretty maintain bathroom. More
by Ashlynne
January 23, 2024
Excellent service. Made sure safety was their top priority. Easy drop of and loaner available. Thank you Brittaney and BMW Westlake team for addressing and helping us. Made sure safety was their top priority. Easy drop of and loaner available. Thank you Brittaney and BMW Westlake team for addressing and helping us. More
by menaboules
January 22, 2024
Always courteous and looking out for our best interests. Very professional and your employees listen to our concerns. Very professional and your employees listen to our concerns. More
by WHANSEN
January 20, 2024
Made all my needs met and very honest brought my car back in a reasonable time. back in a reasonable time. More
by ASWAILS
Employees Worked With
January 17, 2024
The service was great. I was in and out for my oil change in no time! I was in and out for my oil change in no time! More
by ARES.CHURCH
Employees Worked With
January 17, 2024
Cory and all of the service reps are very knowledgeable and courteous. They keep you informed at all times while your car is serviced. and courteous. They keep you informed at all times while your car is serviced. More
by JAK1
January 17, 2024
Corey McConville is an excellent representative of BMW Westlake. An excellent communicator, very courteous, and very professional. 5 STAR! Westlake. An excellent communicator, very courteous, and very professional. 5 STAR! More
by RKING3948
Employees Worked With
January 17, 2024
They took care of my oil change, as well as a couple recalls for me and made sure I had a loaner car and valet service recalls for me and made sure I had a loaner car and valet service More
by JOE@1858WM.COM
Employees Worked With
