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BMW of Westlake - Service Center

Westlake, OH

4.7
1,998 Reviews

1,998 Reviews of BMW of Westlake - Service Center

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June 15, 2023

They did an excellent job of getting my car in and out quickly. Also provided me with a discount More

by JOSEPHHILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Jun 15, 2023 -

BMW of Westlake responded

Thanks for the great feedback!

June 14, 2023

My service Rep was Jim and he was very helpful and professional. I would definitely recommend this dealership More

by smcglaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Jun 14, 2023 -

BMW of Westlake responded

Thanks for the awesome review about Jim!

June 14, 2023

Everything is always great and prompt. Adam and Brittany always take great care of me More

by JAMES@oldschoolavonlake.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

BMW of Westlake responded

Thanks for the amazing review!

June 14, 2023

Jim was my service representative. He was very polite and helpful. I will definitely be returning More

by smcglaston
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Jun 14, 2023 -

BMW of Westlake responded

Thanks for the positive review about Jim!

June 13, 2023

She’s doing the nice job and very professional. The service is also very good. More

by JAYLIAN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

BMW of Westlake responded

Thanks for the great review!

June 12, 2023

Always recieve top notch service when coming here. The advisors are bright and friendly and the technicians are thorough! More

by bmquick08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Tunnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Cepek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Delczeg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Jun 13, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

June 12, 2023

The Team at BMW Westlake is always professional and efficient. They ensure a good experience. More

by JENNIFER.MCDONOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

BMW of Westlake responded

Thanks for the amazing review!

June 10, 2023

I received prompt and courteous customer service. My wait time was less than I anticipated. More

by KINSEY.CARLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

BMW of Westlake responded

Thanks for the great review!

June 09, 2023

cory and the dealership are great cory is excellent in taking care that the work to be done is done well More

by PHILLIJ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

BMW of Westlake responded

Thanks for the great review about Cory!

June 08, 2023

Cory was very friendly and attentive. Got both my cars done in a timely manner. More

by PJCMPBELL35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk, Christian Gufreda
Jun 09, 2023 -

BMW of Westlake responded

Thanks for the positive review!

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