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Benzel-Busch Motor Car
Englewood, NJ
4,600 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Service Time
Service Communication
Workmanship
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,600 reviews
November 18, 2021
Everything is fine and almost every one is nice friendly , except the one person at the front desk who was probably having a bad day or whatever his problem had a real attitude. Is the front desk supposed t , except the one person at the front desk who was probably having a bad day or whatever his problem had a real attitude. Is the front desk supposed to be the most friendly face for a service entity like a Mercedes Benz dealership? You obviously put the wrong person in that position. I mentioned it to my service specialist Frank Amardo who is always so nice and professional. Maybe I have been used to this good service for almost 30 years at this dealership, I was stunned and didn’t know what to say to that front desk guy. My suggestion is that you definitely need to find a better person to attend the front desk. More
by ZZHENGHUA
Verified CustomerEmployees Worked With
November 17, 2021
Though there was a bit of a bobble when I dropped off the, the pick up was very smooth and the car is great. Harold was fantastic, very nice and very competent! the, the pick up was very smooth and the car is great. Harold was fantastic, very nice and very competent! More
by RBROWN41
Employees Worked With
Harold
November 17, 2021
Always a positive experience working with Rich Palm and everyone at Benzel Busch. I have purchased and leased numerous vehicles over the years....always top notch. everyone at Benzel Busch. I have purchased and leased numerous vehicles over the years....always top notch. More
by pfelsen
November 17, 2021
Excellent and easy service with an inviting spirit. Extremely likable sales and finance employees that made my three hour drive worth it Extremely likable sales and finance employees that made my three hour drive worth it More
by ALFONSO.CLARY24
November 17, 2021
lino is the best.look forward to engaging with him.he is smart and p smart and p More
by VICTOR.J.SINO
Employees Worked With
November 16, 2021
Peter is friendly, professional and reliable, we recommend Peter , he cared about all the paperwork too! recommend Peter , he cared about all the paperwork too! More
by JEKABEGASSE
Employees Worked With
November 16, 2021
The best service. People are friendly and very organized. I had a great experience period! I had a great experience period! More
by BWILLIAMS0913
Employees Worked With
November 16, 2021
The service was excellent and seamless.Thank you all of The service was excellent and seamless. Thank you all of you in the service department. You guys rock!! The service was excellent and seamless. Thank you all of you in the service department. You guys rock!! More
by HWASU2002
Employees Worked With
Other Employees :
Unable to remember the service person checking my mileage and escorting to Chris.
