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Benzel-Busch Motor Car

Englewood, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,613 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,613 reviews

August 03, 2023

This is my 2nd leased vehicle with Michael Ehrlich. He communicates well, listens & respects your needs and exhibits great service. He also works very fast which is a plus. More

by Nia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ehrlich
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Aug 03, 2023 -

Benzel-Busch Motor Car responded

Thank you for taking the time to share your wonderful experience with Michael Ehrlich and our dealership. We are thrilled to hear that this is your second leased vehicle with us, and we greatly appreciate your continued trust and loyalty. Michael is indeed an exceptional member of our team, and your kind words are a testament to his dedication and commitment to providing outstanding service. We take pride in ensuring that our customers' needs are not only met but exceeded, and we're delighted to know that Michael communicated well, listened attentively, and respected your requirements. Regards, Michael Hill mhill@benzelbusch.com

August 03, 2023

Knowledgeable and responsive to the customers needs. Doug walked me through all of the nuances of my vehicle. More

by BRICKCITEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2023 -

Benzel-Busch Motor Car responded

We're delighted to hear about your positive experience with Doug and our team! Knowledgeable and responsive service is something we strive for, and we're pleased that Doug was able to provide you with the guidance you needed. It's great that he took the time to walk you through the nuances of your vehicle, ensuring that you have a clear understanding of its features and functionality. Regards, Michael Hill mhill@benzelbusch.com

August 02, 2023

Great experience also have total admiration also for my service advisor Frank Armando Been buying cars there for over 30 years More

by Edwgol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pasquale (Lino) Cascardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Armando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Benzel-Busch Motor Car responded

Thank you for sharing your wonderful feedback with us! We are thrilled to hear about your great experience and your continued loyalty over the past 30 years. At [Car Dealership Name], we strive to provide top-notch service, and it's heartwarming to know that Frank Armando, your service advisor, has left such a positive impression on you. Frank is a valued member of our team, and we are proud to have him taking care of our customers like you. We will make sure to pass on your compliments to him and recognize his outstanding dedication to providing excellent service. Regards, Michael Hill mhill@benzelbusch.com

August 02, 2023

I was so satisfied because jieun was so nice and kind. She is the best of best. More

by SCKIM8897
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 02, 2023

This was one of the best experiences, I've had with a dealer. I am currently having one of the worst times in my life. I was dreading the new car process. Peter Poliandro and Salvino Architto really s More

by nikkigirl71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Poliandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvino Architto
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Aug 03, 2023 -

Benzel-Busch Motor Car responded

We are deeply touched by your heartfelt review and we want to express our sincere gratitude for taking the time to share your experience with us. We understand that going through tough times can make even the simplest tasks feel overwhelming, and we are glad that Peter Poliandro, Salvino Architto, and David from the service department were able to make a positive impact during your car-buying process. Our team takes great pride in providing exceptional customer service, and it warms our hearts to know that their efforts made a difference for you. We strive to create a welcoming and empathetic environment for all our customers, and your kind words validate our commitment to this mission. Regards, Michael Hill mhill@benzelbusch.com

July 31, 2023

The Final DMV registration card is still not arriving yet. Temperate plate will expire in 2 days. Also need state inspection by myself. so frustrating.. Why not delivered the vehicle with everything rea More

by LUI.ARCHITECT
Recommend Dealer
Yes
Employees Worked With
Michael Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : whoever doing the DMV registration
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July 31, 2023

This is my first Benz Mrs Jieun Chun make very easy. Thank you so much More

by SCKIM8897
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 27, 2023

It was no hassle and I had a very good experience dealing with Jeff. thank you. More

by dlee25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Benzel-Busch Motor Car responded

Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a hassle-free and pleasant experience dealing with Jeff Chun. Regards, Michael Hill mhill@benzelbusch.com

July 27, 2023

Car salesman Michael was very knowledgeable about the car. Made the process very easy didn’t pressure you into anything. It was a great experience in buying the car and I bought plenty of cars in my days More

by Vincent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vinci
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July 26, 2023

I was treated like a VIP this dealer location was clean and up to date i would recommend this dealer to all my friends More

by ALJDIFRANCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Lauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Huling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Iseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Benzel-Busch Motor Car responded

Thank you so much for taking the time to leave such a wonderful review about your experience with Frank Lauro at our dealership. We are thrilled to hear that you were treated like a VIP and that you found our dealer location clean and up to date. Providing excellent customer service and a welcoming atmosphere is our utmost priority, and we're glad to know that our efforts have made a positive impact on your visit. Frank Lauro is a valued member of our team, and we are delighted that he was able to make your experience with us memorable. We will be sure to pass along your kind words to him, as well as to our entire staff. Regards, Michael Hill mhill@benzelbusch.com

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