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Bical Auto Mall
Brooklyn, NY
813 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 813 reviews
January 24, 2019
the lease process was explained with patience and detail Jamil and Andrei were most helpful, professional, and responsive. They explained the features of the lease and car very well. They explained the proc Jamil and Andrei were most helpful, professional, and responsive. They explained the features of the lease and car very well. They explained the process patiently. Ms Soroka explained the documents well. Their manner and behavior brings honor to the dealership. I hope to do future transactions with them More
by fredesq
Helpful January 21, 2019
Husband got his dream car Andrei was very personable and friendly. He made our sale as easy as he could. Fastest car buying process we’ve ever had! Thank you so much! Andrei was very personable and friendly. He made our sale as easy as he could. Fastest car buying process we’ve ever had! Thank you so much! More
by 1happywomen
Employees Worked With
January 19, 2019
A new lease car I rated the way I did for the simple reason.. 1-Everyone that I saw as polite, kind and was very willing to help. 2- the area was clean and comfortabl I rated the way I did for the simple reason.. 1-Everyone that I saw as polite, kind and was very willing to help. 2- the area was clean and comfortable. More
by Car2021
January 15, 2019
The best dealership ever very nice clean and stuff very kno Very happy with my new car dealership very clean and stuff very knowledgeable and friendly they provide very good services and friendly atmosphere I a Very happy with my new car dealership very clean and stuff very knowledgeable and friendly they provide very good services and friendly atmosphere I am very happy More
by odessa22
Employees Worked With
January 13, 2019
Leased a 2019 Buick Encore Great service, Shayan Kazmi and Dave George worked out a lease for a 2019 Buick Encore that was in my budget. Appreciated their professionalism and th Great service, Shayan Kazmi and Dave George worked out a lease for a 2019 Buick Encore that was in my budget. Appreciated their professionalism and their focus on customer satisfaction. Would return for my next lease. More
by tsm890
January 13, 2019
Lease new 2019 Chevrolet Equinox I've been dealing with Kristal/Bical Automall since 2006 and I have to say that they are group of true professionals. I had the pleasure to do busin I've been dealing with Kristal/Bical Automall since 2006 and I have to say that they are group of true professionals. I had the pleasure to do business (again) with Sales Manager Dave George, Product Specialist Steven K. and Finance Specialist Megan Soroka who made the process of leasing a new car as well as returning of an end of leased vehicle. More
by Equinox2019
Employees Worked With
Steven K and Megan Soroka,, Dave George
January 12, 2019
Great Efficiency. Everything under 1 roof. New location right off Exit 11 of the Belt Parkway has everything you need. Oil changes were fast with a big customer loung Everything under 1 roof. New location right off Exit 11 of the Belt Parkway has everything you need. Oil changes were fast with a big customer lounge area. Lease return was smooth. Getting into a 2019 Buick Encore was smoother. Thanks to the 3 Davids! More
by Tammy
January 12, 2019
Trade in Third car leased through salesmen Charlie Albanese great honest guy. He is why I go back to the dealership. Always willing to work within your price r Third car leased through salesmen Charlie Albanese great honest guy. He is why I go back to the dealership. Always willing to work within your price range More
by Amerikem
January 08, 2019
A True Professional His many years of experience truly shines when it comes to selling/leasing a vehicle. He surpasses all the sales personnel I have ever dealt with when His many years of experience truly shines when it comes to selling/leasing a vehicle. He surpasses all the sales personnel I have ever dealt with when it comes to product knowledge. More
by MASR
Employees Worked With
January 06, 2019
Great Customer Service After doing business with Nissan of Queens, my husband and I are proud to say that we are now part of the Chevy family after visiting Bi-cal on Flatbu After doing business with Nissan of Queens, my husband and I are proud to say that we are now part of the Chevy family after visiting Bi-cal on Flatbush Avenue. The atmosphere and customer service especially from Jason Siegel was IMPECCABLE! Highly recommended! The staff in general was very friendly without seeming like 'sharks!' I would recommend anyone I know if they're looking to lease or finance, to please check them out! You won't regret it More
by gaudiosomk
Employees Worked With
Jason Siegel
