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Big Star Cadillac
Friendswood, TX
3,043 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,043 reviews
February 18, 2024
George was awesome and a great salesman. I appreciate his attention to detail and putting me at ease with the car purchasing experience. Mike Pierce had to get involved at one point due to a I appreciate his attention to detail and putting me at ease with the car purchasing experience. Mike Pierce had to get involved at one point due to a finance issue and he worked things out for me so that I was satisfied. I’m grateful for the work that he, Keith, and Kelly put in to my deal. Things changed with adding my trade and all of these men went to work to make things happen for me. I’m grateful and pleased with Big Star. Even the receptionist was kind and friendly and calming when I was frustrated in the wait period. Again, a huge shout out to George which is the reason I bought at this dealership. A continuous gratitude to all the other staff making things work out to finalize the deal. More
by crystalwsturm
Verified Customer
February 18, 2024
Jose was very help and explained my options for services. We will definitely schedule our follow up services with him. We will definitely schedule our follow up services with him. More
by tnmayer
Employees Worked With
February 18, 2024
Bobby is a very nice person. He always gets the job done when I come and he communicate with the customer very well. He is very thorough on explaining things about your vehicle. He always gets the job done when I come and he communicate with the customer very well. He is very thorough on explaining things about your vehicle. I always come to him whenever I have issues with my truck. Thank You Bobby for everything. More
by WONNA41
Employees Worked With
February 17, 2024
Our 1st time buying from Big Star, our salesman Nate was exceptional, guiding us through our purchase . Will definitely recommend this dealership to others exceptional, guiding us through our purchase . Will definitely recommend this dealership to others More
by LAYMANLL58
February 17, 2024
Daniel went above and beyond for me. I had a horrible experience with the service department in October and was going to take my business to another dealer. Daniel made sure that I was t I had a horrible experience with the service department in October and was going to take my business to another dealer. Daniel made sure that I was taken care of and that my XT4 issues got resolved. More
by jim.p.vaught
February 13, 2024
I already submitted prior comments on a prior review. Very, very pleased with the Big Star Cadillac Very, very pleased with the Big Star Cadillac More
by SMILEYCAVAZOS65
February 13, 2024
Everyone exceeded our expectations. From Jose to Ken and Regina, Everyone is courteous, knowledgeable and happy to help us in every way possible. From Jose to Ken and Regina, Everyone is courteous, knowledgeable and happy to help us in every way possible. More
by paulddarden
Employees Worked With
Other Employees :
Ken Garff (sp?), zzJose zzSuarez
February 11, 2024
very good service, Jose Teran was very helpful, I will recommend this dealership to my friends and family, recommend this dealership to my friends and family, More
by PVALEN24
Employees Worked With
