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Big Star Cadillac
Friendswood, TX
3,042 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 3,042 reviews
January 21, 2023
Mark is very attentive. He knows his vehicles. He’s our guy when buying Escalades and has been for the last 10 years. Give him your business! You will not be disappointed!! He knows his vehicles. He’s our guy when buying Escalades and has been for the last 10 years. Give him your business! You will not be disappointed!! Very professional and will get you the best deal. Will be with Mark for life. More
by Dinoteeth42
Employees Worked With
January 19, 2023
Amazing customer service! He goes above and beyond for his customers. 10/10 recommend. Great dealership. He goes above and beyond for his customers. 10/10 recommend. Great dealership. More
by Valerieann02
Employees Worked With
January 19, 2023
MIKE PIERCE IS AN EXCELLENT TEAM LEADER WITH A KNACK FOR GETTING THE MISSIONS ACCOMPLISHED. EVERY STEP OF THE WAY, HE MADE SURE I WAS INFORMED AND WELL AWARE THAT HE AND THE OTHER TEAM PLAYERS WERE DOING TH GETTING THE MISSIONS ACCOMPLISHED. EVERY STEP OF THE WAY, HE MADE SURE I WAS INFORMED AND WELL AWARE THAT HE AND THE OTHER TEAM PLAYERS WERE DOING THEIR BEST TO MAKE SURE THAT I WAS SATISFIED!!! More
by Ms. Kleo
January 19, 2023
6 excellent and very professional and a Salesman to the finance department and the service department finance department and the service department More
by Mr Garvay
January 18, 2023
This lady I can’t say enough about. I would never buy another car without her. I have been with her for over 5 years. She is the best of the best I would never buy another car without her. I have been with her for over 5 years. She is the best of the best More
by Missj1128
January 18, 2023
JUST LIKE THE QUALITY AND LUXURIOUS CAR I PURCHASED…. THE CUSTOMER SERVICE I RECEIVED FROM MS. LISA… WAS THE SAME. I WOULD HIGHLY RECOMMEND HER TO ANYONE THAT WANTS TO BUY A VEHICLE. I WAS VERY IMPRESSE THE CUSTOMER SERVICE I RECEIVED FROM MS. LISA… WAS THE SAME. I WOULD HIGHLY RECOMMEND HER TO ANYONE THAT WANTS TO BUY A VEHICLE. I WAS VERY IMPRESSED WITH HER KNOWLEDGE OF THE CAR AND HER TENACITY IN SATISFYING ME. More
by Ms. Kleo
January 18, 2023
I had a great experience at Big Star Cadillac! Victor did an amazing job explaining all the features of the CT5. I can highly recommend him and Big Star Cadillac! Victor did an amazing job explaining all the features of the CT5. I can highly recommend him and Big Star Cadillac! More
by markus
Employees Worked With
January 17, 2023
George was very knowledgeable and helpful throughout the whole process. Excellent salesman and made the experience painless. whole process. Excellent salesman and made the experience painless. More
by 1980ss
Employees Worked With
January 17, 2023
Mario is fantastic! He is professional and friendly. I felt as though he genuinely cared about my interests and not just getting a sale. He works hard to get you exactly He is professional and friendly. I felt as though he genuinely cared about my interests and not just getting a sale. He works hard to get you exactly what you want. 10/10 recommend Mario at Big Star Cadillac! More
by Hollya1182
Employees Worked With
January 17, 2023
Mario was very helpful! He got me into a great Escalade with no issues whatsoever! I will definitely be coming back to him again next time I need a car! He got me into a great Escalade with no issues whatsoever! I will definitely be coming back to him again next time I need a car! More
by jedaly88
Employees Worked With
