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Big Star Cadillac
Friendswood, TX
2,986 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,986 reviews
December 25, 2024
Excellent service and very knowledgeable helpful service advisors. Service with a smile comes to mind. advisors. Service with a smile comes to mind. More
by MT.BRAD
Verified CustomerEmployees Worked With
December 25, 2024
It was a good experience, communication could have been better but overall, a good experience. better but overall, a good experience. More
by GOYADI
December 24, 2024
David's the best! He did an amazing job getting me the car that I wanted and facilitated the delivery of the vehicle without any issues. He did an amazing job getting me the car that I wanted and facilitated the delivery of the vehicle without any issues. More
by rmanor
Employees Worked With
December 24, 2024
Daisy was great! She was very helpful, knowledgeable, pleasant and accommodating. I would definitely buy another vehicle from her again. Best experience I’ve had buyi She was very helpful, knowledgeable, pleasant and accommodating. I would definitely buy another vehicle from her again. Best experience I’ve had buying a car! Thank you Daisy! More
by gerav
Employees Worked With
December 24, 2024
Lisa Velasco did a fantastic job of accessing our needs and ensuring a smooth sales experience during a very busy time of year. She was extremely skilled at “assuming the sale” that we went ahead and purch and ensuring a smooth sales experience during a very busy time of year. She was extremely skilled at “assuming the sale” that we went ahead and purchased rather than take few days to think about it. Bobby Miller has provided excellent service for years. More
by JLIGGETT
December 23, 2024
I found this dealership to be honest whether in the sales or in the service dept. or in the service dept. More
by Eric
December 23, 2024
Brand new car with issues they cannot seem to fix. I’ve brought this car and complained about the same issue 4 times. Unacceptable I’ve brought this car and complained about the same issue 4 times. Unacceptable More
by COCOPEACH28
December 23, 2024
Ainsley went above and beyond on our behalf with our insurance company. She for sure made a positive impact on us. The whole situation was incredibly stressful, but Ainsley really made us feel like sh insurance company. She for sure made a positive impact on us. The whole situation was incredibly stressful, but Ainsley really made us feel like she had our backs which brought our stress levels down tremendously. More
by OKEEFEDUSTY
Employees Worked With
December 23, 2024
Great customer service. Excellent Salesperson. This my 8th purchase and/or lease from Big Star. Excellent Salesperson. This my 8th purchase and/or lease from Big Star. More
by AVONNEM73
December 23, 2024
my visit at Big Star cadillac was very pleasant. the staff was very friendly.lee was very helpful.I very much enjoy my visit at Big Star thanks lee. the staff was very friendly.lee was very helpful.I very much enjoy my visit at Big Star thanks lee. More
by LOUIS_WASHINGTON37
Employees Worked With
